ApplyMerchant Support Agent
Posted 3 months agoViewed
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💎 Seniority level: Entry
📍 Location: United States
🔍 Industry: Point-of-sale financing
🪄 Skills: Analytical SkillsProblem SolvingCustomer serviceAttention to detailCritical thinkingEmpathyStrong work ethicData entryRelationship management
Requirements:
- Exceptional customer service skills.
- Ability to think critically to resolve unique escalations.
- Understanding of Kafene's core products.
- Perseverance and a strong work ethic.
Responsibilities:
- Play a crucial role in creating a strong, trustworthy relationship with merchants.
- Work to resolve merchant questions and concerns.
- Act as the gatekeeper to sensitive merchant data.
- Strive for an equitable resolution that aligns with company values.
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