Strategic Accounts Director

Posted 3 months agoViewed

💎 Seniority level: Director, 10+ years

📍 Location: United States

🔍 Industry: Corporate education technology

⏳ Experience: 10+ years

🪄 Skills: LeadershipProject ManagementStrategic ManagementAccount ManagementRelationship managementStakeholder managementCustomer SuccessSaaS

10+ years of experience in relevant client-facing roles like Management Consulting, Customer Success, or Account Management focused on large enterprise clients.
5+ years of relevant experience in leading teams.
Proven experience managing complex relationships with high-profile clients, such as FAANG companies.
Track record of working with or leading teams with system integrators.
Deep understanding of SaaS platforms, LMS, CMS, or similar tools.
Experience in strategically analyzing situations to provide solutions.
Bachelor's degree in a related field or equivalent experience.

Set the vision and goals for clients, ensuring all stakeholders understand client direction.
Ensure collaboration among teams towards shared objectives.
Assess risks and pivot strategies as needed.
Serve as a communication bridge between Intellum and the client, maintaining trust.
Develop detailed account plans for client relationships.
Foster relationships with system integrators.
Lead quarterly and executive business reviews.
Oversee renewal and expansion strategies.
Provide account updates to senior management.
Represent Intellum in client discussions and advocate for client needs.

Posted 3 months ago

📍 Most US states

🧭 Full-Time

💸 125000.0 - 180000.0 USD per year

🔍 Clean energy financing

🔧 Requirements

5+ years of demonstrated success winning, supporting, and growing large B2B2C finance partnerships
Experience within the Solar industry; knowledge of solar and/or home improvement financial platforms and products
Highly adept at managing complex partnerships and custom problem-solving
Strong sense for what must change to grow and delight customers
Experience presenting to and engaging with internal and external executives
Experience with Salesforce CRM, comfort with POS technology, analytics, and data
Excellent interpersonal skills, high EQ, and growth mindset

💡 Responsibilities

Grow the Strategic Accounts network of high quality partners
Prospect and win national and super-regional accounts
Conduct discovery for and development of custom commercial and go-to market terms and solutions
Negotiate and close contracts
Grow volume and wallet share with existing relationships
Coordinate with internal account managers
Identify strategic opportunities to expand and deepen relationships
Establish and monitor KPIs to evaluate partners’ performance
Deliver a world-class partnership experience
Document and coordinate internal processes
Gather market intelligence and identify new growth opportunities

Data AnalysisSalesforceFinancial ManagementNegotiationAccount ManagementRelationship managementMarket Research

Posted 3 months ago