Field Operations Rating Specialist

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Requirements:

• High school diploma or equivalency.
• Associate degree in business or related field preferred.
• Five years of commercial rating experience.
• Previous leadership experience preferred.
• Strong written and verbal communication skills.
• Excellent knowledge of countrywide rating techniques.

Responsibilities:

• Develops and delivers rating onboarding program for new hire raters and supervisors.
• Collaborates with stakeholders to create an inclusive onboarding experience.
• Evaluates team member training progress and provides feedback to leadership.
• Creates and maintains onboarding guides and resources.
• Acts as a resource for raters and coordinates quality initiatives.