Revenue Operations & Salesforce Administrator

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Requirements:

• 3+ years of comprehensive Salesforce experience, with certification.
• Proven track record in SaaS sales operations and revenue management.
• Demonstrated expertise in Deal Desk processes.
• Proficiency in JavaScript/TypeScript for developing application features, including making API calls to Salesforce and integrating Salesforce data into applications.
• Deep understanding of sales and marketing technology ecosystems.
• Exceptional organizational skills with strong project management capabilities.

Responsibilities:

• Serve as the primary point of contact for Salesforce administration, configuration, and optimization.
• Manage Salesforce configuration, user accounts, data integrity, and integrations.
• Partner with Sales and Customer Success leadership to analyze pipeline metrics, quota attainment, and forecasting.
• Develop reports and dashboards to support Sales, Customer Success and Leadership decision-making.
• Implement and troubleshoot system integrations.
• Analyze sales pipeline, forecast performance, and track quotas.
• Automate sales processes, optimize lead management and post-sale handoff.
• Manage team commissions and team enablement.
• Track financial performance across QuickBooks and Stripe.
• Identify revenue optimization opportunities.
• Support forecasting and capacity planning to align with strategic goals.
• Execute lead campaigns using Outreach.io and Apollo.
• Drive marketing engagement and tracking.
• Coordinate contract revisions, vendor setup, and non-standard deal governance.
• Conduct security and compliance reviews for deals.
• Lead onboarding and enablement for sales teams by training them on Salesforce and integrated tools.