Product Evangelist & Specialist

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Requirements:

• 3+ years of experience in facilities management or a related field.
• Experience working in or knowledge of software development.
• Experience with building or industrial automation systems.
• A desire to learn about new technologies and apply them to real-world business challenges.
• Exceptional attention to detail, task management, and organizational skills.
• Excellent written, oral, and presentation communication skills.
• The ability to build relationships quickly.
• The ability to solve prospect and customer problems through active listening.

Responsibilities:

• Prepare and deliver technical presentations explaining products and services to customers and prospective customers.
• Deliver concise notes and other intel to various departments to streamline the sales process or implementation.
• Partner with sales executives to plan and execute conversations for sales pursuits.
• Participate in events and on-site demonstrations for selected accounts (15-30% Travel).
• Attend and contribute to sales meetings and customer success meetings.
• Develop trusted relationships with prospects and customers, leveraging knowledge of their business requirements.
• Attend and contribute to product development and strategy sessions.
• Collect and document competitive intelligence.
• Effectively communicate client and prospect needs to the product team for future product enhancements.
• Organize themes and trends stated by the prospects during the sales cycle.