Sr. Customer Onboarding Specialist (French)

Posted about 1 month agoViewed

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💎 Seniority level: Senior, 4+ years

📍 Location: UK

🔍 Industry: Password management and identity protection

🗣️ Languages: English, French

⏳ Experience: 4+ years

🪄 Skills: CRMCustomer SuccessSaaS

Requirements:

Excellent written and spoken communication skills in English and French.
4+ years of experience in onboarding and customer success.
Ability to effectively communicate via email, phone, and video.
Experience in supporting software use for productivity.
Familiarity with SCIM, AD, CLI, SSO, and SaaS.

Responsibilities:

Understand customer relationships and desired outcomes initiated during sales.
Build and execute a launch plan for successful onboarding.
Work cross-functionally to enhance customer experience.
Maximize customer engagement and adoption of the product.