Finnish speaking Cusetomer support for Streaming Service - Remote in Greece

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Requirements:

• Fluency in Finnish (both written and spoken) is required; proficiency in English is advantageous.
• Exceptional communication and interpersonal skills are essential.
• Prior experience in customer service or technical support is preferred.
• Strong problem-solving abilities and a customer-oriented mindset.
• Ability to work independently in a remote setting while managing time effectively.
• Enthusiastic, motivated, and committed to providing an excellent customer experience.
• Proficiency in using customer support tools and technologies is a plus.

Responsibilities:

• Provide top-notch customer support to Finnish-speaking users through various channels, including email, chat, and phone.
• Address inquiries, troubleshoot issues, and guide customers in using the streaming service effectively.
• Document customer interactions and feedback to contribute to service improvements.
• Collaborate with team members to share insights and enhance overall service quality.
• Stay updated on the latest features and content offerings to provide accurate and relevant information to clients.
• Participate in training sessions and development programs to continually enhance your expertise.