ApplyFinnish Speaking Customer support for Major operative system - Remote in Greece
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💎 Seniority level: Entry, Previous experience in customer service or technical support roles is preferred.
📍 Location: Greece
🔍 Industry: Technology and operating systems
🏢 Company: Patrique Mercier Recruitment Nordic
🗣️ Languages: Finnish
⏳ Experience: Previous experience in customer service or technical support roles is preferred.
🪄 Skills: Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationDocumentationProblem-solving skills
Requirements:
- Fluency in Finnish (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service or technical support roles is preferred.
- Excellent problem-solving skills with a focus on customer satisfaction.
- Ability to work independently and manage time effectively in a remote setting.
- Genuine interest in technology and operating systems is a significant advantage.
- Familiarity with customer service software and troubleshooting tools is a plus.
Responsibilities:
- Deliver high-quality customer support via phone, email, and chat.
- Assist users with inquiries regarding the operating system, including installation, configuration, and features.
- Effectively resolve customer complaints and technical issues.
- Document issues and interactions accurately to enhance future support.
- Educate customers on optimal use and troubleshooting of the software.
- Collaborate with team members to continuously improve support processes.
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