ApplyNorwegian Speaking Customer Servide for Payment service - Remote in greece
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💎 Seniority level: Entry, Previous experience in customer service or support roles is preferred.
📍 Location: Greece
🔍 Industry: Payment services
🏢 Company: Patrique Mercier Recruitment Nordic
🗣️ Languages: Norwegian
⏳ Experience: Previous experience in customer service or support roles is preferred.
🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentationStrong communication skills
Requirements:
- Fluency in Norwegian (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles is preferred.
- Excellent problem-solving abilities with a commitment to customer satisfaction.
- Ability to work effectively in a remote setting and manage time independently.
- Interest in the payment services industry is advantageous.
- Familiarity with customer service software is a plus.
Responsibilities:
- Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries related to payment services and transactions.
- Efficiently resolve customer issues and complaints, ensuring a seamless experience.
- Educate customers about available services and guide them through processes.
- Maintain accurate documentation of customer interactions and feedback.
- Collaborate with colleagues to enhance service delivery and customer engagement.
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