Sales Engineer, Strategic

View full description

Requirements:

• Extensive experience working with Fortune 100 customers in a strategic capacity.
• Strong technical generalist background, ideally with a degree in computer science or related field.
• Technical experience in a professional environment, preferably a startup.
• Proficient in JavaScript, SQL, no-SQL databases, and APIs.
• Comfortable exploring Retool's codebase (React / Node).
• Previous customer interaction experience solving problems.
• Ability to think on your feet and troubleshoot during calls.

Responsibilities:

• Talk with existing and potential customers to understand their problems and assess Retool's fit.
• Identify relevant stakeholders, budgets, and timelines, managing the entire sales process.
• Demo the Retool product and answer technical questions to convince customers.
• Create technical content to demonstrate best practices.
• Address blockers to customer adoption of Retool.
• Explore the codebase for technical limitations that need solving.
• Serve as the primary technical contact for users in the presales process.