ApplyItalian-Speaking Customer & Tech Agents - Relocation Package Included
Posted about 2 months agoViewed
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💎 Seniority level: Entry, Prior customer service experience is beneficial but not mandatory
📍 Location: Italy, Greece
🏢 Company: DailyStaffWorks Europe
🗣️ Languages: Italian, English
⏳ Experience: Prior customer service experience is beneficial but not mandatory
🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingRelationship buildingVerbal communicationActive listening
Requirements:
- Fluent in Italian with strong English skills (minimum B2 level).
- Basic computer proficiency and multitasking capabilities.
- A strong willingness to learn, adapt, and solve problems effectively.
- Excellent verbal communication and active listening skills.
- Ability to build strong relationships with customers and colleagues alike.
Responsibilities:
- Represent the company by offering professional technical assistance to customers.
- Respond to inquiries about product features and troubleshoot issues.
- Assist customers with purchases and provide accurate information.
- Offer courteous and professional communication to develop positive relationships.
- Meet service quality standards, compliance regulations, and performance targets.
- Ensure a smooth customer experience that upholds company values.
- Collaborate with management for process improvement feedback.
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