Accounts Receivable (AR) Accountant

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Requirements:

• Bachelor’s/Master’s degree in finance/accounting.
• Professional accounting qualification (ACCA/CIMA/CPA/ACA/CMA).
• Understanding of Generally Accepted Accounting Principles (GAAP).
• Proficiency in MS Office, particularly Excel (reporting, data analysis, etc.).
• Fluent in spoken and written English.
• Experience working in an international environment and in the SSC/BSC.
• Ability to solve problems and propose improvements.
• Strong customer service skills.
• Ability to work effectively as part of a team.

Responsibilities:

• Perform reconciliations and provide insights into month-to-month differences.
• Accurately apply cash to customer accounts.
• Manage and process refunds for customers.
• Execute monthly billing processes.
• Resolve AR-related disputes within a predefined time frame.
• Review dispute documentation and assign disputes to the appropriate internal owner.
• Conduct data analysis, prepare, and present reports.
• Contact customers with delinquent accounts to resolve issues and secure payments, documenting all activities in the collection system.
• Collaborate with internal departments to research and support in obtaining information.
• Identify repetitive issues and communicate them to the proper owners to facilitate root cause analysis and resolution.