Implementation Associate/Senior Associate

Highly organized, detail-oriented self-starter. Comfortable with ambiguity and able to multitask and create structure. Excellent communication and interpersonal skills. Strong project management background with a proven ability to align diverse stakeholders. Systems thinker and problem solver, capable of shifting between detailed tasks and overarching goals. 3-5 years experience in consulting, project management, or implementation roles within the healthcare sector. Values teamwork and collaboration. Thrives in fast-paced environment.

Design, refine and execute comprehensive launch plans in collaboration with stakeholders, ensuring alignment with partnership agreements. Oversee project planning and management across multiple work streams, including timelines, resources, and deliverables, to guarantee successful market and partnership implementations. Build and maintain strong relationships with health plan and provider partners, as well as internal teams, to promote open communication and effective collaboration. Work with diverse departments—operations, technology, marketing, compliance—to ensure all aspects of the launch are addressed and executed seamlessly. Create and deliver materials and support resources for internal teams and external partners to ensure seamless integration and understanding of our services. Identify potential risks and challenges during the implementation process, proactively developing and communicating strategies to mitigate them. Track performance against implementation success measures, making necessary adjustments to optimize outcomes. Manage and contribute to non-implementation 'special projects' as needed.