Implementation Associate/Senior Associate

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Requirements:

• Highly organized, detail-oriented self-starter.
• Comfortable with ambiguity and able to multitask and create structure.
• Excellent communication and interpersonal skills.
• Strong project management background with a proven ability to align diverse stakeholders.
• Systems thinker and problem solver, capable of shifting between detailed tasks and overarching goals.
• 3-5 years experience in consulting, project management, or implementation roles within the healthcare sector.
• Values teamwork and collaboration.
• Thrives in fast-paced environment.

Responsibilities:

• Design, refine and execute comprehensive launch plans in collaboration with stakeholders, ensuring alignment with partnership agreements.
• Oversee project planning and management across multiple work streams, including timelines, resources, and deliverables, to guarantee successful market and partnership implementations.
• Build and maintain strong relationships with health plan and provider partners, as well as internal teams, to promote open communication and effective collaboration.
• Work with diverse departments—operations, technology, marketing, compliance—to ensure all aspects of the launch are addressed and executed seamlessly.
• Create and deliver materials and support resources for internal teams and external partners to ensure seamless integration and understanding of our services.
• Identify potential risks and challenges during the implementation process, proactively developing and communicating strategies to mitigate them.
• Track performance against implementation success measures, making necessary adjustments to optimize outcomes.
• Manage and contribute to non-implementation 'special projects' as needed.