ApplyDutch Customer Service Representative - Work From Home in Greece
Posted 2 months agoViewed
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š Seniority level: Entry, Experience in customer support is a plus but not a must.
š Location: Netherlands, Greece, Belgium
š Industry: Customer service
š¢ Company: DailyStaffWorks Europe
š£ļø Languages: Dutch, English
ā³ Experience: Experience in customer support is a plus but not a must.
šŖ Skills: Communication SkillsProblem SolvingCustomer serviceMultitaskingProblem-solving skillsFluency in English
Requirements:
- Fluent in Dutch at a C2 level and English at a B2 level.
- A basic understanding of computer handling skills.
- Excellent multitasking abilities.
- Desire to learn and advance in the role.
- Curiosity and problem-solving skills.
- Strong communication skills with excellent phone conversation and attentive listening skills.
- Good interpersonal relationship-building skills.
Responsibilities:
- Provide the highest level of support to customers via phone and email on a range of issues.
- Give accurate, valid, and complete information using proper procedures.
- Build meaningful relationships by answering customer questions in a courteous, friendly, and professional manner.
- Meet and exceed customer service quality goals, compliance regulations, and productivity targets.
- Create a great customer experience that reflects our values and expectations.
- Follow management directions and provide constructive feedback.
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