Dutch Customer Service Representative - Work From Home in Greece

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Requirements:

• Fluent in Dutch at a C2 level and English at a B2 level.
• A basic understanding of computer handling skills.
• Excellent multitasking abilities.
• Desire to learn and advance in the role.
• Curiosity and problem-solving skills.
• Strong communication skills with excellent phone conversation and attentive listening skills.
• Good interpersonal relationship-building skills.

Responsibilities:

• Provide the highest level of support to customers via phone and email on a range of issues.
• Give accurate, valid, and complete information using proper procedures.
• Build meaningful relationships by answering customer questions in a courteous, friendly, and professional manner.
• Meet and exceed customer service quality goals, compliance regulations, and productivity targets.
• Create a great customer experience that reflects our values and expectations.
• Follow management directions and provide constructive feedback.