Client Executive (Remote)

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Requirements:

• 10+ years in client management within the MSP or technology services industry.
• Proven experience engaging with C-level executives and decision-makers.
• Skilled in identifying growth opportunities within existing accounts.
• Experienced in negotiating contract renewals.
• Strong ability to coordinate and lead internal teams.
• Analytical skills to assess account performance and propose solutions.
• Excellent written and verbal communication skills for executive audiences.

Responsibilities:

• Ensure high client satisfaction and retention while meeting revenue targets.
• Identify growth opportunities through service upselling and project work.
• Develop relationships with C-level executives and key stakeholders.
• Act as a strategic advisor to align services with business goals.
• Meet quarterly revenue targets contributing to company growth.
• Collaborate with internal teams for effective service delivery.
• Lead contract negotiations for favorable terms.
• Maintain regular communication as the primary client contact.