Work with the best experts!

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Requirements:

• Have good communication and problem-solving skills.
• Located in Jamaica.
• At least an Upper-Intermediate level of written and spoken English.
• Able to work different types of shifts on a weekly basis.
• Strong understanding of what a great customer experience should look like.
• Working laptop or PC.
• Stable internet connection (broadband speed: 50 Mbps and more).

Responsibilities:

• Interaction with existing customers via text message interface.
• Guidance on order placing and post-purchase requests.
• Provide assistance with the web interface.
• Handle complaints and issues.
• Cooperate with other teams to ensure clients receive the best experience possible.