Livingston Research

👥 101-250EdTechApps💼 Private Company
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Livingston Research is a global EdTech company providing technology-enabled personal education support to students worldwide. Founded in 2009 by Ukrainians, we've grown to over 170 full-time employees and 2000+ freelancers, supporting students in the US and internationally. We distinguish ourselves through our commitment to providing personalized learning experiences and our dedication to supporting humanitarian efforts in Ukraine. Our tech stack includes technologies like IPhone/Mobile compatibility, Viewport Meta, Google Tag Manager, Google Font API, Let's Encrypt, DigitalOcean, and GoDaddy, reflecting our commitment to a robust and scalable platform. We maintain a remote-first work culture that embraces collaboration and flexibility, allowing our diverse team to contribute effectively from various locations across the globe. Our team thrives on innovative problem-solving and supporting students' academic success. Livingston Research prioritizes a supportive and collaborative work environment. We value innovation, a commitment to quality, and a deep dedication to our mission. Our team enjoys a dynamic atmosphere characterized by mutual support and regular online team events. We are proud of our significant impact on student learning and the humanitarian work supported by our company. We're actively expanding our team with openings in various departments and countries. We are a fast-growing EdTech company with a proven track record of success and significant growth over the past 15 years. We offer competitive salaries, bonuses and the opportunity to work remotely in a purpose-driven organization.

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📍 Argentina

🧭 Full-Time

🔍 Ed-Tech

  • Have good communication skills.
  • Have problem-solving skills.
  • Upper-Intermediate level of written and spoken English.
  • Be able to work different types of shifts covering Western markets.
  • Strong understanding of what a great customer experience should look like.
  • Working laptop or PC.
  • Stable internet connection (broadband speed: 50 Mbps and more).

  • Interaction with existing customers via text message interface.
  • Guidance on order placing and post-purchase requests.
  • Provide assistance with the web interface.
  • Handle complaints and issues.
  • Cooperate with other teams to ensure the best customer experience.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted about 1 month ago
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