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Senior Solutions Engineer

Posted 4 months agoInactiveViewed

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💎 Seniority level: Senior

📍 Location: Canada

🔍 Industry: Technology for small home service businesses

🏢 Company: Jobber👥 501-1000💰 $100,000,000 Series D about 2 years agoSaaSMobileSmall and Medium BusinessesTask Management

🗣️ Languages: English

🪄 Skills: GraphQLLeadershipBusiness DevelopmentRubyRuby on RailsCommunication SkillsCollaborationProblem SolvingCoaching

Requirements:
  • Previous experience in a solutions engineering or similar role.
  • Proven experience in application marketplace development and management.
  • Strong knowledge of API technologies, including REST and GraphQL.
  • Strong communication skills.
  • Collaborative problem solving skills coupled with the ability to think on your feet.
  • Demonstrated expertise in developing highly scalable, robust software solutions across multiple layers of the technology stack.
  • Proven leadership experience championing complex, high-impact projects and serving as core contributor.
  • Exceptional proficiency in software design, architecture, and coding, with a focus on maintainability and performance.
  • Outstanding collaboration and communication skills, coupled with the ability to significantly amplify the team’s productivity and effectiveness through mentorship/coaching.
  • Strong self-motivation and resourcefulness, with the capacity to independently identify and leverage necessary resources for project delivery and problem-solving.
  • Ability to navigate ambiguity and prioritize tasks effectively in dynamic, fast-paced environments.
  • Passionate commitment to continuous learning and professional growth, with a track record of staying current with emerging technologies and industry trends.
Responsibilities:
  • Work with Business Development, Jobber Engineering and External Third Parties to propose and design solutions that meet all parties needs.
  • Develop and implement integration strategies that enhance our application marketplace offerings.
  • Collaborate with cross-functional teams to design and optimize API solutions (REST and GraphQL).
  • Act as a liaison between technical teams and external stakeholders, ensuring clear communication and alignment on project goals.
  • Provide technical support and guidance to partners throughout the integration process.
  • Identify opportunities for innovation and process improvement within the integration landscape.
  • Collaborate closely with cross-functional teams to conceptualize, design, and iteratively deliver high-impact features that address customer needs.
  • Partner with Product and Design teams to shape and define the strategic product roadmap.
  • Actively participate in code reviews and testing processes to ensure code quality and maintainability.
  • Champion the development of consistent engineering practices and reusable code solutions to enhance overall efficiency.
  • Participate in discussions to drive consensus on optimal solutions for complex customer problems.
  • Research, promote, and implement industry best practices within your team's domain, staying at the forefront of technological advancements.
  • Effectively communicate complex technical concepts to diverse audiences, bridging the gap between technical and non-technical stakeholders.
  • Provide mentorship and guidance to team members at all levels, fostering their professional growth and career development.
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