Hebrew-speaking customer service representative

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Requirements:

• Speak Hebrew at an advanced level (C1) and English at an intermediate level (B2).
• Communicate well and correctly both verbally and in writing; experience in Customer Service is an advantage.
• Be flexible with shifts and seek a full-time position including evening and weekend work.
• Hold at least a high school diploma.
• Possess confident computer skills.
• Perform work conscientiously and precisely.
• For foreign nationals, possession of a Residence permit or Student visa is a must.

Responsibilities:

• Handle and administer incoming calls and chats from customers through a ticketing system.
• Engage with clients in a friendly and professional manner while actively listening to their concerns.
• Offer support and solutions to customers in accordance with the company's customer service policies.