Wordpress Support Engineer

Posted 2024-10-23

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💎 Seniority level: Junior, 1-2 years

📍 Location: India

🔍 Industry: Technology / Information Technology

🏢 Company: Solvative

🗣️ Languages: English

⏳ Experience: 1-2 years

🪄 Skills: Backend DevelopmentLeadershipPHPProject ManagementSoftware DevelopmentHTMLCSSJavaJavascriptContent managementCommunication SkillsCollaborationJavaScript

Requirements:

Strong knowledge of the WordPress platform.
Experience in backend configuration of WordPress sites.
Thorough understanding of cross-browser compatibility issues.
Ability to monitor live website performance.
Experience developing WordPress plugins and themes.
Optimization skills for maximum speed and scalability.

Responsibilities:

Work night shifts from 08:30 PM to 5:30 AM.
Escalate high-priority requests to the team.
Engage clients with daily updates on open tickets.
Follow up with clients and the team to ensure timely resolutions.

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