Salesforce Administrator and Business Analyst

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Requirements:

• 5+ years of experience as a Salesforce Administrator or similar role, preferably in a technology-enabled healthcare or medical services environment.
• Salesforce Administrator certification required; additional certifications preferred.
• Proficiency in configuring Salesforce, including validation rules and dynamic forms.
• Experience with Salesforce integrations, including REST and SOAP APIs.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects in a fast-paced environment.
• Experience with Salesforce Lightning Experience required.
• Knowledge of healthcare industry regulations is a plus.
• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.

Responsibilities:

• Configure and customize Salesforce to meet unique needs, implementing validation rules and workflows.
• Design, develop, and maintain integrations between Salesforce and other systems.
• Provide user support, troubleshoot issues, and maintain documentation.
• Implement data management best practices and perform regular audits.
• Conduct system maintenance activities and stay updated on Salesforce features.
• Collaborate cross-functionally to identify challenges and develop solutions.