Outbound Call Agent (Non-sales)

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Requirements:

• Prior experience in customer service, sales, or survey support in a high-volume, high-quality environment.
• Ability to think quickly and respond effectively to dynamic situations.
• Agile approach to handle various challenges and scenarios during calls.
• Concise and precise communication skills to clearly articulate survey questions and record responses.
• Proficient typing skills for efficient data entry.
• A proactive, go-getter attitude with a commitment to achieving campaign goals.
• Flexibility to work on rotating shifts as needed.

Responsibilities:

• Conducting outbound calls to potential voters to gather survey data, requiring a high level of drive and determination.
• Handling and overcoming objections professionally to ensure survey completion.
• Accurately entering survey responses into the system, with a keen attention to detail.