Customer Service Executive

Posted 5 months agoViewed

View full description

💎 Seniority level: Prior experience in Customer or Technical Support

📍 Location: MY

🔍 Industry: Outsourcing, Customer Support

🏢 Company: Sirius Support👥 51-100 Outsourcing Service Industry Small and Medium Businesses

🗣️ Languages: English

⏳ Experience: Prior experience in Customer or Technical Support

🪄 Skills: Communication SkillsCollaborationMicrosoft Excel

Requirements:

Stable internet connection of at least 10 Mbps up and down.
A laptop or desktop with dual core processor and at least 8GB of RAM.
A webcam and headset.
A quiet place to work.
Go-getter attitude and willingness to learn and teach.
Intermediate to advanced skills in MS Excel and Sheets.
Excellent command of English language - comprehension, spoken and written.

Responsibilities:

Work on tickets sent via the ticketing system.
Handle inbound technical support phone calls from customers.