Site Reliability Engineer

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Requirements:

• Comprehensive understanding of Site Reliability Engineering.
• Experience working with a cloud service provider (ideally Azure or AWS).
• Strong examples of implementing automation/solutions by code (preferably Python, C#, Java, or Go).
• Commercial experience with compute technologies (such as Kubernetes or Serverless).
• Designed, implemented, and/or supported solutions in a production environment.
• Strong interpersonal and communication skills.

Responsibilities:

• Ensure we meet our clients’ Service Level Objectives.
• Respond to incidents originating from 2nd line support as per SLA.
• Perform root cause analysis and blameless post-mortems.
• Improve the testing and release procedure.
• Plan and make capacity changes to balance demand vs. costs.
• Enhance infrastructure and product.
• Make service changes based on operational or business needs.
• Advise on the development of Intellectual Property for future projects.