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Senior Technical Account Manager (Penetration Testing)

Posted 2024-10-21

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💎 Seniority level: Senior, At least 5-7 years

📍 Location: United States

💸 Salary: 110000 - 140000 USD per year

🔍 Industry: Cyber Security

🏢 Company: Synack

🗣️ Languages: English

⏳ Experience: At least 5-7 years

🪄 Skills: Project ManagementPythonSQLBashCybersecurityCommunication Skills

Requirements:
  • At least 5-7 years of technical account management or customer success experience in Cyber Security or Technology Industry.
  • Experience with vulnerability discovery management and risk management frameworks.
  • Scripting knowledge (e.g. Python, Bash, SQL) for developing solutions.
  • Ability to explain technical concepts to non-technical audiences.
  • Relevant certifications in cybersecurity or security management like Security+, CISSP, CISA.
  • Excellent time management and multi-tasking skills.
  • Customer-centric mindset focused on delivering value.
  • Proactive approach to addressing client challenges.
  • Strategic thinking and innovative solution provision.
  • Excellent verbal and written communication skills.
Responsibilities:
  • Develop the scope and rules of engagement of penetration tests and direct researchers.
  • Gather requirements and understand customer needs using consultative communication.
  • Analyze the client's assets related to their digital attack surface and security programs.
  • Provide technical expertise to clients and internal stakeholders.
  • Review assessment health to improve test quality and mitigate risk.
  • Assist customers in optimizing pentesting programs.
  • Collaborate to address concerns and identify expansion opportunities.
  • Handle technical escalations that may arise during engagements.
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