Site Reliability Engineer (Remote, US-based)

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Requirements:

• Prior SRE experience supporting a cloud-native SaaS platform with AWS.
• Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent work experience).
• AWS Solutions Architect and/or AWS DevOps Professional Certifications.
• Self-starter with strong communication skills in a distributed work environment.
• 5+ years of hands-on experience in site reliability engineering roles.
• Expert knowledge of AWS services including API Gateway, Lambda, Aurora Serverless, OpenSearch Serverless, Secrets Manager, and FusionAuth.
• Expertise in AWS security services including WAF, Shield, and GuardDuty.
• Strong experience with monitoring tools such as CloudWatch, Prometheus, Grafana.
• Proven ability to design effective monitoring strategies.
• Willingness for a 24x7 on-call rotation.
• Extensive experience with Terraform for infrastructure as code.
• Experience in building and securing multi-tenant SaaS applications.
• Experience with IDPs like FusionAuth, Okta, or Auth0.
• Strong understanding of information security principles.

Responsibilities:

• Design, implement, and maintain highly resilient and secure infrastructure for SaaS platform using AWS services.
• Ensure application security using AWS security services and implement best practices.
• Develop robust monitoring and alerting solutions for platform reliability.
• Facilitate incident response, triage, and retrospective analysis.
• Lead post-mortems to drive reliability improvements.
• Introduce strategies for system resilience and performance optimization.
• Establish SRE principles for the team.
• Build infrastructure as code with Terraform.
• Provide architectural input and collaborate with various teams.
• Educate Engineering teams on reliability and security best practices.
• Participate in Agile Development lifecycle.