Admissions Specialist

Posted 5 months agoViewed

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💎 Seniority level: Junior, 1-2 years proven experience

📍 Location: United States of America, Canada, United Kingdom, Australia, Singapore

🔍 Industry: Education

🏢 Company: General Assembly

⏳ Experience: 1-2 years proven experience

🪄 Skills: Communication SkillsAnalytical SkillsCollaboration

Requirements:

1-2 years proven experience in consultative sales, consumer sales, enterprise sales/partnerships, admissions or recruiting.
Competitive personality ideal.
Exceptional closing skills.
A welcoming, understanding, and empathetic approach to leads.
Goal-oriented with experience exceeding quotas and driving for results in a target-driven environment.
Able to think on your feet and try new approaches.
Outstanding communication skills and ability to influence others internally and externally.
Ability to tie an individual’s wants and needs into a logical solution.
Confidence pitching in both 1:1 and 1:many situations.

Responsibilities:

Manage the student application process, including scheduling and conducting interviews.
Provide guidance to prospective students on courses and communicate the value of a General Assembly experience.
Keep applicants engaged and informed throughout the process.
Proactively manage and respond to a high volume of prospective students (100+ per day) through phone, video calls, email, and chat.
Achieve measurable results against a range of funnel management and activity metrics.
Own targets and manage a robust pipeline of prospective students in Salesforce.
Build and cultivate relationships on an ongoing basis to drive results.
Continuously learn and master the course catalog through training and independent research.
Work cross-functionally with different regional teams to drive enrollments and generate interest in courses.
Host and lead information sessions and sales events to convert sales.

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Superior interpersonal skills, phone presence, and adept at building strong working relationships.
Key analytical abilities to collect, analyze, and use Admissions data to learn and improve.
Strong understanding of the healthcare landscape.
Excellent organizational awareness, adaptability, and conflict management skills.
A passion for living our mission and values.
Spanish speaker preferred.

💡 Responsibilities

Consistently meet or exceed assigned targets by effectively fielding all inbound inquiries such as hand-offs from the Patient Services Representatives or direct referrals from providers.
Collect and document all relevant data into Equip’s proprietary EMR software in a timely manner.
Coordinate with internal teams to meet the needs of patients and their families, monitor medical records, and ensure patients meet admissions criteria.
Foster relationships with referring providers by being the “expert” in Equip Health.
Utilize problem solving and sales skills to maintain urgency and drive to seek treatment.
Monitor medical records and collaborate with Medical Directors on admissions criteria.
Adhere to HIPAA compliance in managing the collection of personal health information, insurance information, financial details, and other sensitive information.
Ethically and empathetically relate to patients and families throughout the admissions process.
Perform other duties as assigned.

Data AnalysisSalesforceCommunication SkillsAnalytical SkillsMicrosoft ExcelCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationInterpersonal skillsRelationship buildingProblem-solving skillsFluency in EnglishVerbal communicationActive listeningData entryRelationship managementSales experienceComputer skillsCRMData management

Posted 5 days ago

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