Ketch

Ketch is a data control platform for programmatic privacy™, data governance and security.

51-100 employees

Compliance

Private Company

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Compliance Privacy Information Technology Data Governance Software

Remote Work Available

This company offers remote work opportunities.

Open Positions4

Although this role is remoteCandidate must be located in ChicagoNew York City+2 more locationsFull-TimePrivacy softwarePosted

Enterprise/Strategic Customer Success Lead

Build relationships with account stakeholders, from daily users to executive sponsors.
Stay in touch with customers beyond renewals to understand changes in their businesses.
Define success metrics with each customer and demonstrate their ROI from Ketch.
Run executive business reviews and create account plans.
Use the Success-at-Scale signal framework to identify churn and renewal risks early.
Identify expansion opportunities and partner with Account Executives to close them.
Own account escalations and bring customer feedback to Product.
Measure performance through gross and net revenue retention, direct phone and text access to key decision makers, and customer advocacy.

SalesforceAccount ManagementHubSpot

Showing 1 of 4 positions

Overview

Ketch is a data control platform for programmatic privacy, data governance, and security. The company provides a Data Permissioning Platform that includes consent management, DSR automation, data mapping, marketing preference management, and AI governance products. Ketch's software assists legal, marketing, engineering, and IT/security teams in operationalizing privacy and controlling data usage. The platform integrates with existing tech stacks using a single script tag and no-code configuration. Ketch works with global brands and enterprises.

Culture

Ketch operates as a remote-friendly company. Working practices include flexible scheduling built around core collaboration hours. English proficiency is a requirement for all roles unless otherwise stated.

Technology Story

Ketch's platform is designed to govern how data is used across a company’s stack. The company utilizes various technologies including IPv6, DNSSEC, Google Maps, Cloudflare Hosting, Cloudflare Network Error Logging, Cloudflare DNS, and jsDelivr. Job descriptions indicate a focus on SaaS platforms and AI tools, with requirements for experience with AI tools such as Claude. The company's systems include Salesforce, HubSpot, CPQ and quoting tools, forecasting platforms, sales engagement, and conversation intelligence.

Benefits and Perks

Competitive medical, dental, and vision coverage, with 100% of premiums paid for US-based full-time employees
Unlimited PTO, with employees encouraged to take at least 15 days a year
10 paid company holidays
Paid parental leave
Remote-friendly with flexible scheduling built around core collaboration hours
Commuter benefits for office-based employees

Tech Stack

mappingserverwidgetsmobile

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