- Serve as the primary functional expert for assigned Oracle HCM Cloud modules.
- Lead the resolution of complex functional and technical issues, including root cause analysis and cross-module troubleshooting.
- Act as a trusted advisor to clients, guiding them on best practices, optimization opportunities, and roadmap planning.
- Configure, test, and document advanced system changes, enhancements, and reports.
- Lead the design of new functionality, ensuring alignment with client requirements and Oracle best practices.
- Oversee quarterly updates, regression testing, and release impact assessments.
- Manage and troubleshoot system integrations, working closely with technical teams.
- Lead client meetings, workshops, and solution discussions.
- Mentor and review the work of Consultants and junior team members.
Troubleshooting