- Provide pre-scheduled telephonic (over-the-phone) interpreting services to the state of Oregon's Office of Administrative Hearings (OAH)
- Provide experience with over-the-phone interpretation between a state government representative and non-English speakers
- Deliver correct concepts and meanings between English speaker and the Limited English Proficient (LEP) speaker
- Ensure correct grammar, clarity and tones between English and your native language
- Follow the speakers’ direction, professionally interject when clarification is needed, and manage the flow of a conversation
- Refrain from side conversations with the LEP speaker or entering into any disagreement with the customer or LEP speaker
- Comply with applicable ethics and standards