- Coordinate the logistics for conferences, trade shows, VIP dinners, webinars, and user events, including venues, hotels, catering, travel, shipping, and on-site materials.
- Own the event calendar and project timelines, building run-of-show schedules, task lists, and deadlines, and keeping every workstream on track.
- Manage attendee workflows, including invitations, registrations, RSVPs, and guest lists, keeping all data clean and current.
- Liaise with vendors, venues, and partners across time zones, gathering quotes, tracking deliverables, and confirming details.
- Coordinate booth materials, signage, giveaways, and shipping so nothing is missing on event day.
- Support event marketing by drafting and scheduling email invitations, helping build registration and landing pages, promoting on social channels, and managing post-event follow-up.
- Track budgets, process invoices, and reconcile event expenses.
- Capture and report event metrics such as attendance and leads, and ensure leads flow into our CRM.
- Provide responsive remote support before and during live events, anticipating needs before they become problems.