Deliver industry-leading product and technical support to clients from across North America
Troubleshoot backend issues including data discrepancies, imports/exports, and performance concerns
Configure, manage, and maintain Windows-based environments for our growing pool of cloud-hosted users and applications
Work hands-on with database management systems (primarily SQL Server) to analyze and resolve client issues
Create and update help modules, client-facing documentation, and internal troubleshooting guides
Participate in a rotating support schedule covering help desk hours from 7am to 7pm ET, with occasional after-hours coverage
Microsoft SQL Server
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About BusPlanner
BusPlanner is on a mission to transform student transportation. You'll build market-leading software that helps K-12 school districts across North America manage complex logistics. Our platform powers everything from route optimization and real-time GPS tracking to parent communication and fleet management. Districts like Miami-Dade (300,000+ students) and Gwinnett County (180,000+ students) rely on BusPlanner to save millions of dollars and thousands of staff hours annually, ensuring students arrive safely and on time.
How We Work
BusPlanner operates with a set of clear principles that shape your daily work. Student safety always comes first in every feature you build. You'll win with pace, moving quickly and learning by doing, valuing momentum and progress. Clarity beats complexity in all communication and decisions. Everyone owns their outcomes, taking responsibility and delivering results. Empathy is a key edge, meaning you'll listen first and adapt thoughtfully. Trust is how BusPlanner grows, focusing on long-term relationships.
Why Join Us
You'll build meaningful technology that directly impacts student safety and operational efficiency for K-12 school districts across North America.
You'll join an entrepreneurial team where your ideas are valued and your growth is actively supported.
You'll work with a leadership team that has a proven track record of scaling successful software businesses.
You'll have the opportunity to shape processes and make a significant impact in a rapidly growing company.
You'll contribute to a company with a 40-year legacy in the education market, now making significant inroads in the US.