Harvey

Harvey is a supplier of woodworking machinery and accessories.

101-250 employees
Founded 1999
Industrial
Private Company

Hybrid Work Model

This company offers a hybrid work model combining remote and office work.

Open Positions3

This role is open to remote candidates located in: ArizonaCaliforniaColorado+19 more locationsFull-TimeAI Legal TechPosted
  • Serve as the first point of contact for customer support inquiries
  • Deliver empathetic and timely resolutions for AI output, APIs, and authentication issues
  • Manage competing priorities during support shifts
  • Collaborate with cross-functional partners to troubleshoot complex issues
  • Maintain up-to-date knowledge of product features
  • Document customer feedback and support materials
  • Own tasks independently and refine support processes
Artificial IntelligenceProblem SolvingRESTful APIs+2 more
Showing 1 of 3 positions

About Harvey

Harvey is transforming legal and professional services with generative AI. They empower over 100,000 lawyers in 60+ countries. Their AI operating system streamlines complex workflows in contract analysis, due diligence, and litigation. Fortune 500 enterprises and AmLaw 100 firms trust Harvey to augment human expertise. They have raised over $1 billion in funding, reaching an $11 billion valuation. Their products include AI Assistant, Vault for document analysis, Knowledge for legal research, and custom Workflow Agents. Harvey is defining the future of knowledge work.

How We Work

Harvey's team is sharp, motivated, and deeply committed to their mission. They move fast, operate with intensity, and take real ownership of problems. Decision-making is collaborative, with a focus on simple, clear solutions. Values include decisiveness, simplicity, and a "Job's Not Finished" mindset. They offer remote options for select roles. These roles typically require travel a few times yearly for team connection. For instance, the Associate Commercial Counsel role offers a remote option. This is for candidates outside of New York or San Francisco. Those in NY/SF follow a hybrid model, working 3 days in-office weekly.

Engineering at Harvey

Engineers at Harvey tackle complex challenges at the intersection of AI and legal services. They build with advanced Large Language Models like Anthropic Sonnet/Opus 4, OpenAI GPT-5, and Google Gemini 2.5 Pro. Their architecture incorporates RAG systems and powerful reasoning models. They focus on delivering a unified view of the customer and seamless workflows. This includes integrating Zendesk, customer success platforms, CRM, and internal tools. They continuously optimize systems and evaluate AI-driven features. You will build highly scalable and maintainable solutions. This directly impacts how critical legal knowledge work gets done.

Why Join Us

  • Shape the future of legal AI at an $11 billion company, with over $1 billion in funding.
  • Work with a sharp, motivated team defining a new category in real time.
  • Solve challenging, impactful problems for over 1,500 customers in 60+ countries.
  • Benefit from comprehensive growth opportunities, both personal and financial.
  • Contribute to an environment that values intensity, ownership, and continuous improvement.

Benefits & Perks

  • Comprehensive health, dental, and vision insurance.
  • Company-sponsored retirement plan and 401(k) match.
  • 18 weeks of paid parental leave.
  • Annual professional development stipend.
  • Flexible time off.
  • Company equity and bonuses.
  • Sabbatical program ("Harvey Holiday") after 4 years of service.

Tech Stack

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