Backflip

👥 51-100💰 $154,000,000 Debt Financing 6 months agoReal Estate InvestmentPropTechiOSFinTech💼 Private Company
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Backflip is a FinTech company revolutionizing real estate investing. We empower entrepreneurs to revitalize communities by providing technology and capital for acquiring and renovating single-family homes. Our all-in-one platform offers the tools, data, and financing strategies needed to scale real estate businesses. Our technology stack leverages cloud infrastructure including Amazon Web Services (AWS) and Cloudflare for content delivery and DNS management. We are building a modern platform with a focus on user experience and data-driven decision-making. We value innovation, collaboration, and a culture of learning. The Backflip team is currently made up of around 51-100 employees, and our focus is on growing the company, with a recent $15M Series A to that goal. We have six total funding rounds, totaling over $234 million. We're a remote-first company fostering a collaborative, inclusive environment where every team member contributes to our success. We are dedicated to our core values of raising the standard of what is possible, embracing being a novice to become the master, working only with those who want the best for us, communicating quickly, naturally and with radical candor, and testing new things to invent and challenge the status quo. We want to challenge the status quo, and we hire for attitude, so all backgrounds are welcome.

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🔥 Head of Strategic Accounts
Posted about 1 month ago

📍 United States

🧭 Full-Time

🔍 FinTech

  • 10+ years in total work experience with 5+ years of leadership experience in Business Unit General Management, Sales, or Customer Experience with proven success partnering with various departments to drive retention and repeat business.
  • Experience with 0 -> 1 as a Founder, Business or Product Lead, where testing, data-driven decision making, and moving urgently with cross-functional collaboration is paramount.
  • Prior experience owning a P&L, achieving ambitious top-line targets while maintaining an efficient budget.
  • Track record of achieving revenue goals with a SMB B2B / Repeat B2C customer segment.
  • Proven success working seamlessly in a remote work environment, ideally a startup.
  • Strong leadership capabilities with the ability to partner with Founders and department heads, as well as team leads of individual contributors.
  • Demonstrated ability to manage multiple projects simultaneously while having a strong attention to detail.
  • Drive the vision behind retaining customers and driving repeat business across the company by implementing programs, products, and processes across various departments.
  • Work with leaders & individual contributors across various parts of the business to strategically design and lead in the execution of practices that will result in borrower retention and increasing customer LTVs.
  • Analyze existing customer experiences of borrowers to identify areas where the customer experience can be improved and relationships can be strengthened.
  • Directly manage leaders in Sales Management, Post-close Processing, Construction, and Loan Servicing.
  • Partner closely with team leads across Sales, Marketing, Loan Operations, Product Management, Engineering, and Capital Markets to align on team goals and strategic direction.
  • Ensure we have a deep understanding of our members needs and goals, aligning strategies with their objectives to build long-term partnerships and provide solutions that are tailored to add maximum value.
  • Make the Backflip experience above and beyond for our repeat members, significantly differentiating us from other lenders in the industry.

LeadershipProject ManagementBusiness DevelopmentData AnalysisPeople ManagementProduct ManagementCross-functional Team LeadershipStrategyFinancial ManagementStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAgile methodologiesAccount ManagementTeamworkNegotiation skillsReportingSales experienceStakeholder managementMentorshipCustomer supportCustomer SuccessBudget management

Posted about 1 month ago
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