CPS

CPS is a pharmacy and hospital solutions provider that helps transform operations and support patient care.

1001-5000 employees
Pharmaceutical
Private Company

Remote Work Available

This company offers remote work opportunities.

Open Positions2

UK-basedFull-TimePosted
  • Providing 2nd Line support for Power Platform applications, resolving incidents and problems within agreed SLAs
  • Acting as a technical and process escalation point for 1st Line Service Desk analysts
  • Diagnosing and resolving complex issues across Power Apps (model-driven), Power Automate, and Power BI / Fabric
  • Understanding customer business requirements and clearly articulating solutions
  • Building trusted customer relationships through regular service review meetings (remote and occasional face-to-face)
  • Producing and reviewing KPI and SLA reports, identifying trends and improvement opportunities
  • Handling complex customers and challenging situations professionally, with support from Service Management
  • Supporting onboarding of new customers and contributing to pre-sales support where required
  • Mentoring and supporting analysts through knowledge sharing and skills development
  • Contributing to the development and maintenance of support processes, standards, and documentation
SQLMicrosoft DynamicsAzure+2 more
Showing 1 of 2 positions

About CPS

CPS builds the UK’s largest Microsoft Project Server and SharePoint-based project management solutions. They are a Microsoft Gold Partner with over 400 national and international consulting engagements. They serve blue-chip organizations across diverse sectors. CPS helps clients optimize their Microsoft investments and drive positive change.

How We Work

You will join a people-centric organization that fosters a supportive, nurturing, and empowering environment. We are committed to employee development. Our award-winning culture has earned us Great Place to Work™ and Best Workplaces for Development™ recognitions. You can work remotely with flexibility. We balance work-from-home with necessary client travel.

Why Join Us

  • Shape real change for diverse blue-chip clients with Microsoft solutions.
  • Grow your skills with an annual professional and personal training budget.
  • Enjoy a 9-day fortnight, getting every other Friday off.
  • Benefit from an award-winning culture recognized for wellbeing and development.
  • Contribute to an environment that values trust, empowerment, and innovation.

Benefits & Perks

  • 9 Day Fortnight (every other Friday off)
  • Private Medical Insurance with Vitality Health
  • Medical Cash Plan with Medicash
  • Life Assurance (Death in Service) with YuLife
  • Employee Assistance Programme
  • 25 days holiday (plus Public Holidays), increasing to 28 days
  • Your birthday day off
  • Access to Costco Membership
  • Salary Sacrifice Scheme for Workplace Pension (5.5% employer contribution), EV Car Schemes, Discounted Gym Membership, Cycle Schemes, Home & Tech discounts (IKEA, Curry PC World)
  • Holiday Exchange Scheme (buy up to 10 additional days, sell up to 5)

Tech Stack

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