Agilisys

👥 1001-5000Information ServicesInformation TechnologyProfessional ServicesSoftware💼 Private Company
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Agilisys is an employee-owned IT and business software services provider specializing in digital transformation for the UK public sector. We partner with government bodies and local authorities, leveraging technology and data to improve public services. Our innovative solutions impact millions across the UK, making us a leader in this critical sector. Our technology stack includes Amazon Web Services (AWS), ASP.NET, PHP 7, IIS, and various mobile web technologies, reflecting our commitment to modern, scalable solutions. We value a collaborative engineering culture, fostering continuous learning and development. We're proud of our employee ownership model and our dedication to innovation, integrity, and partnership. This drives us to deliver exceptional results for our clients and their constituents. Agilisys offers a range of services, from cloud consulting and managed services to customer experience (CXM) improvements and the implementation of the full Microsoft 365 platform. Our team of over 1000 employees works across diverse projects, focusing on strategy, transformation and the latest technologies. We actively encourage applications from all backgrounds, creating a diverse and inclusive workplace. With a strong track record and significant experience, Agilisys consistently delivers impactful results for our clients. Our commitment to innovation and the employee-owned structure ensures stability and allows for a unique work environment that values employee growth. We're looking for talented individuals who share our passion for public service and technological innovation.

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🔍 Public services and digital transformation

  • A minimum of 3 years experience working with MIS (Sims, FMS and Arbor) solutions in a school or support team.
  • Experience in delivering training courses.
  • Good understanding of MIS and IT support issues.
  • Good knowledge of Microsoft Office.
  • Experience providing support, advice, and training in the use of MIS systems.
  • Knowledge of schools procedures, working practices, and statutory requirements.
  • Relevant experience in the education sector preferred.
  • Excellent customer relationship skills.
  • Ability to communicate clearly in writing and orally to different audiences.
  • Ability to prepare and run effective training courses.
  • Ability to work on own initiative and as part of a team.
  • Ability to work flexibly and respond to changing solutions.
  • Ability to identify problems and implement solutions.
  • Ability to respond to changing needs in the education environment.
  • Ability to write clear, concise instructions/training manuals.
  • Provide telephone, remote and onsite support across the entire range of supported MIS software modules.
  • Complete relevant documentation and service desk calls in accordance with the MIS SLA.
  • Be responsible for the support of the MIS Systems.
  • Upgrade and install ESS software, implementing and coordinating new systems.
  • Maintain expertise with current and emerging MIS products.
  • Create and update training materials for supported MIS software.
  • Deliver high-standard training courses monitored by evaluations.
  • Promote effective MIS use to enhance school standards and make recommendations for improvement.
  • Support the team in delivering training courses and webinars.
Posted about 1 month ago
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