Brex

Brex is the first fully unified global spend platform — with corporate cards, expense management, reimbursements, and bill pay.

1001-5000 employees
Founded 2017
Financial Services
Private Company

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions1

This role will be fully remote and based in Vancouver BC.Full-TimeFinTechPosted
  • Effectively resolve customer inquiries in a considerate and timely manner via email, phone, and chat, utilizing AI-powered tools.
  • Compose thoughtful, personalized responses for a variety of customer requests.
  • Triage incoming requests and spot trends in customer issues.
  • Identify, reproduce, and document bugs for the Engineering teams.
  • Make active contributions to help achieve team goals and successes.
  • Share knowledge through mentorship and collaboration.
  • Aid in documentation.
DocumentationCustomer support

About Brex

Brex is transforming financial operations for businesses globally. Their comprehensive platform seamlessly integrates corporate cards, expense management, and bill pay. This empowers companies to make smarter financial decisions and accelerate their growth. Over 35,000 businesses, including DoorDash and Coinbase, trust Brex to manage billions in transactions. They streamline operations and unlock potential for companies navigating the modern business landscape.

How We Work

Brex fosters a culture of trust and autonomy. You will operate at all levels, embracing a "Dream Big" mindset. While they emphasize a remote-first approach, some roles require a hybrid model, like the Vancouver office. There, you'll join colleagues in person three days a week, enjoying the energy of collaboration. You also get up to four weeks annually for fully remote work, offering flexibility. Their diverse team spans many countries, contributing to a rich, global perspective.

Why Join Us

  • Drive impactful change in financial technology for thousands of businesses.
  • Collaborate with a diverse, high-performing team across global markets.
  • Shape products that combine AI-native automation with user-centric design.
  • Benefit from hybrid work flexibility and dedicated remote work stipends.
  • Access career growth within a company backed by $1.5B+ in funding.

Benefits & Perks

  • Medical, dental, and vision insurance for comprehensive care.
  • Generous parental leave and vacation time, including a year-end shutdown.
  • 401(k) plan and supplemental life insurance for financial security.
  • Spring Health and Calm memberships for mental well-being.
  • Fertility benefits through Carrot Fertility.
  • $1,000 USD personal office reimbursement and $200 USD monthly remote stipend.
  • Commuter benefits and provided lunches for in-office days.

Tech Stack

mobileframeworkweb_serverwidgets

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