- Develop and execute end-to-end training and organizational change management (OCM) strategies to support federal digital transformation initiatives.
- Conduct thorough training needs analyses (TNA) to identify skill gaps and design tailored curriculum for diverse stakeholder groups.
- Lead the design and development of instructional materials, including user guides, webinars, and interactive workshops.
- Facilitate stakeholder engagement sessions and workshops using Design Thinking and Business Process Analysis to drive organizational buy-in.
- Collaborate with technical teams to translate complex IT and telecommunications concepts into digestible training content for non-technical users.
- Provide expert guidance and written content for RFI/RFP responses, white papers, and customer briefings regarding change adoption.
- Develop trust-based relationships with current and future customers to identify mission challenges and map them to Redhorse’s transformative capabilities.
- Monitor and evaluate the effectiveness of training and change initiatives, utilizing data-driven insights to refine program strategy.
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