This company operates with a remote-first culture, allowing team members to work from anywhere. Team members are distributed across the U.S. and Canada.
Conduct customer discovery interviews and market research to identify customer needs and opportunities.
Shape product strategy, priorities, and roadmap in alignment with company objectives.
Translate insights into clear product requirements, functional specifications, and user stories.
Partner closely with Engineering through the full development lifecycle to provide context and define success criteria.
Develop product positioning and value propositions, collaborating with Sales and Marketing on launches.
Create sales enablement materials and facilitate internal product education.
Drive cross-functional alignment and serve as the voice of the customer within the organization.
Product ManagementCross-functional Team Leadership
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About Conversica
Conversica pioneers intelligent virtual assistants that automate customer engagement. Their AI-driven platform powers two-way conversations across email, SMS, and chat. These virtual assistants engage over 100 million people on behalf of thousands of companies. Their solutions help sales, marketing, and customer success teams augment human efforts. Conversica has raised $132 million in funding, including a $25 million Series E round in 2022. They generate over $20 billion in revenue for their enterprise clients.
How We Work
Conversica operates as a remote-first company, with team members across the United States. You will experience a culture that emphasizes autonomy, trust, and continuous improvement. Leadership strives for transparency and values individual contributions. You can expect to collaborate with pragmatic teammates who enjoy solving meaningful challenges.
Engineering at Conversica
Engineers at Conversica build and scale production-grade AI systems, directly impacting customer value. You will design agent architectures, integrate tool interfaces, and craft orchestration patterns. The team uses Python extensively and leverages modern cloud-based architectures, especially AWS. You'll solve challenges in LLM-powered systems, data quality, and real-time integrations. They combine proprietary machine learning with leading LLMs from OpenAI, Meta, and Google.
Why Join Us
Make a visible impact within a high-performing, remote-first company.
Solve complex challenges at the intersection of AI, revenue, and customer experience.
Enjoy high ownership and autonomy in a trusting work environment.
Collaborate with curious, pragmatic teammates focused on learning and results.
Participate in company success through bonus opportunities and equity.
Benefits & Perks
Comprehensive health, dental, and vision benefits.
Paid time off (PTO) and holiday pay.
401(k) retirement plan and equity opportunities.
Performance bonuses.
Life, disability, and mental health benefits.
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).