MP Solutions Ltd.

MP Solutions Ltd

Private Company
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Open Positions5

Flexible working arrangements with up to 100% remote work within HungaryFull-TimeIT SupportPosted
  • Managing incoming incidents and service requests via phone, email, and ticketing systems
  • Creating, categorizing, tracking, and resolving support tickets
  • Monitoring and escalating tickets according to agreed service levels
  • Collaborating with technical teams and internal stakeholders
  • Providing remote troubleshooting and technical assistance to end users
  • Maintaining documentation and knowledge base articles
  • Supporting onboarding and knowledge-sharing activities within the team
  • Participating in an on-call support rotation
  • Handling major incidents and communicating updates to relevant stakeholders
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About MP Solutions Ltd.

MP Solutions Ltd. is acting like an HR Consulting and RPO Agency, with a respected track record rolling over two decades. Our particular focus is on the Hungarian Market. Over the past few years, we have secured numerous projects in both the U.S. and Europe, achieving an outstanding success rate in their execution. Both our founders and the Management Team have unique experiences in the various international and domestic recruitment projects and have faced with multiple technology and non-technology ramp-ups. Our Team is outmost customer focused and characterized by complexity, a project management approach and a solution driven mindset. Our efficiency is a result of our working methodologies, felxibility and extensive local and international network. Our flagship and largest division is the Recruitment Process Outsourcing (RPO) department, which is dedicated to delivery a diverse range of high-quality professional services tailored to meet your specific needs whether you need complex or direct driven solutions. Among our partners there are large international and medium sized companies as well. Registration number (human resources): 52427-5 / 2004-0100-330

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