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Quistor

👥 11-50Software EngineeringInformation TechnologySoftware💼 Private Company
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Quistor is a software company specializing in Oracle add-on products, serving clients both locally and globally. We're a key player in the software engineering space, focusing on enhancing Oracle functionality and improving business processes for our customers. Our team leverages a robust tech stack including Cloudflare CDN, Google Cloud, and jsDelivr to deliver high-performance, reliable solutions. We foster a collaborative and innovative engineering culture, prioritizing continuous improvement and the adoption of best practices. We're known for our flexible remote work options and our diverse, international team with members from over 20 nationalities. We pride ourselves on building strong client relationships, acting as consultants and advocates to ensure the successful implementation and ongoing support of our products. Our dedication to customer satisfaction is evident in our ongoing development and improvement of our service delivery models. We provide training opportunities and competitive benefits and we are committed to our employees' career advancement and growth. Established in 2005 and headquartered in Bergen op Zoom, Netherlands, Quistor has seen consistent growth, building a strong reputation within the Oracle add-on market. Our success is a testament to the dedication of our talented team and our customer-centric approach. We are actively seeking ambitious, proactive IT professionals to join our expanding team and contribute to our continued success.

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Jobs at this company:

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🔥 Senior Account Manager - Oracle Cloud Technology UK & Ireland
Posted about 2 months ago

📍 United Kingdom

🧭 Full-Time

🔍 Oracle Cloud Technology

  • 10 years working experience within the field of account management and consultancy.
  • Excellent understanding, knowledge and experience in selling Oracle Cloud Technology. Primarily Oracle Cloud Technology (Iaas & Paas), such as OCI, Database Cloud services, Integration cloud services, etc.)
  • Extensive understanding, knowledge and experience in selling Managed Services
  • Good understanding and knowledge Oracle Applications. Primarily Oracle JD Edwards. Oracle E-Business Suite, Oracle ERP Cloud and EPM is a nice to have.
  • Excellent communication and convincing skills in English language (C1 level)
  • Creates and executes account plans based on template.
  • Builds and maintains strong long-term relationships with customer
  • Is responsible in having all work done covered by signed contracts
  • Retrieves knowledge from presales and actively uses it for up and cross selling.
  • Acts as bid-manager and is responsible for having proposal in time at customer.
  • Creates the content of proposals by using standard items from the sales-kit
  • Gathers competitor information and market trends from his accounts and transforms it into an approach to gain more work within those account.
  • Identifies and develops positive and compelling visions of the account’s future potential.
  • Translates customer specific business into Quistor solutions by having clear (functional) understanding of our/Oracle solutions

MS OfficeAccount ManagementSales experienceCRM

Posted about 2 months ago
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🔥 Service Delivery Manager
Posted 3 months ago

📍 Netherlands

  • Native Dutch proficiency.
  • Proficiency in the English language.
  • 5 – 10 years of experience in communication with customers.
  • Strong customer service orientation with strong interpersonal skills and a proactive attitude.
  • Ability to act as consultant, advisor, customer advocate, and project leader.
  • Ability to communicate effectively and interact with cross-functional teams.
  • Define, document, agree, monitor, measure, report, and review the level of IT services provided according to the company’s governance model.
  • Maintain and improve the relationship and communication with customers and the internal organization.
  • Ensure that specific and measurable targets are developed for all IT services.
  • Monitor and improve customer satisfaction in alignment with Manager Service Delivery.
  • Oversee incident management processes, ensuring timely response and effective communication during service disruptions.
  • Build strong client relationships acting as the main point of contact for escalations.
  • Implement best practices and processes for efficient service delivery and continuous improvement.

Project ManagementCommunication SkillsCustomer serviceClient relationship managementCross-functional collaboration

Posted 3 months ago
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