Quistor

πŸ‘₯ 11-50Software EngineeringInformation TechnologySoftwareπŸ’Ό Private Company
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Quistor is a software company specializing in Oracle add-on products, serving clients both locally and globally. We're a key player in the software engineering space, focusing on enhancing Oracle functionality and improving business processes for our customers. Our team leverages a robust tech stack including Cloudflare CDN, Google Cloud, and jsDelivr to deliver high-performance, reliable solutions. We foster a collaborative and innovative engineering culture, prioritizing continuous improvement and the adoption of best practices. We're known for our flexible remote work options and our diverse, international team with members from over 20 nationalities. We pride ourselves on building strong client relationships, acting as consultants and advocates to ensure the successful implementation and ongoing support of our products. Our dedication to customer satisfaction is evident in our ongoing development and improvement of our service delivery models. We provide training opportunities and competitive benefits and we are committed to our employees' career advancement and growth. Established in 2005 and headquartered in Bergen op Zoom, Netherlands, Quistor has seen consistent growth, building a strong reputation within the Oracle add-on market. Our success is a testament to the dedication of our talented team and our customer-centric approach. We are actively seeking ambitious, proactive IT professionals to join our expanding team and contribute to our continued success.

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πŸ“ United Kingdom

🧭 Full-Time

πŸ” Oracle Cloud Technology

  • 10 years working experience in account management and consultancy.
  • Excellent understanding and experience in selling Oracle Cloud Technology (IaaS & PaaS), OCI, Database Cloud services, and Integration cloud services.
  • Extensive understanding and experience in selling Managed Services.
  • Good understanding of Oracle Applications, primarily Oracle JD Edwards and Oracle E-Business Suite.
  • High-level knowledge of offerings and their unique selling propositions.
  • Excellent communication skills in English and other European languages.
  • Computer literate with skills in MS Office and CRM systems.
  • Creates and executes account plans based on templates.
  • Builds and maintains long-term relationships with customers.
  • Ensures all work is covered by signed contracts.
  • Uses presales knowledge for up and cross selling.
  • Acts as bid-manager and manages proposal timelines.
  • Creates proposal content using standard sales-kit items.
  • Gathers competitor and market information to enhance account strategy.
  • Identifies and develops visions for account potential.
  • Translates business needs into Quistor solutions.

MS OfficeAccount ManagementSales experienceCRM

Posted 16 days ago
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πŸ”₯ Service Delivery Manager
Posted about 1 month ago

πŸ“ Netherlands

  • Native Dutch proficiency.
  • Proficiency in the English language.
  • 5 – 10 years of experience in communication with customers.
  • Strong customer service orientation with strong interpersonal skills and a proactive attitude.
  • Ability to act as consultant, advisor, customer advocate, and project leader.
  • Ability to communicate effectively and interact with cross-functional teams.
  • Define, document, agree, monitor, measure, report, and review the level of IT services provided according to the company’s governance model.
  • Maintain and improve the relationship and communication with customers and the internal organization.
  • Ensure that specific and measurable targets are developed for all IT services.
  • Monitor and improve customer satisfaction in alignment with Manager Service Delivery.
  • Oversee incident management processes, ensuring timely response and effective communication during service disruptions.
  • Build strong client relationships acting as the main point of contact for escalations.
  • Implement best practices and processes for efficient service delivery and continuous improvement.

Project ManagementCommunication SkillsCustomer serviceClient relationship managementCross-functional collaboration

Posted about 1 month ago
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