Espresa

👥 11-50💰 $23,000,000 Series A about 1 year agoHuman ResourcesSaaSAppsEmployee BenefitsEnterprise SoftwareEvent ManagementSoftware💼 Private Company
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Espresa builds the world's first Culture Benefits® platform, a suite of integrated tools offering a modern digital experience for HR, people teams, and employees. We're revolutionizing employee engagement and experience through solutions focused on rewards and recognition, wellbeing, employee resource groups, reimbursements, and event scheduling. Our platform empowers HR to build thriving workplace cultures and boost employee satisfaction. We utilize a modern tech stack including Python, Django ORM, and Angular on the front-end, leveraging cloud infrastructure like Amazon Web Services and Cloudflare for scalability and reliability. Our engineering team prioritizes best practices in software design and security. Espresa is committed to fostering a collaborative and innovative work environment, embracing a results-oriented culture while prioritizing employee well-being. Backed by significant Series A funding, we're experiencing rapid growth and actively seeking talented individuals to join our team. We offer a comprehensive benefits package including a Lifestyle Spending Account (LSA) and generous PTO, reflecting our commitment to our employees. Our engineering practices emphasize agile development, continuous integration/continuous deployment (CI/CD), and robust testing methodologies. We encourage creativity and open communication among team members. We're a global company with a presence in multiple countries and welcome both remote work and in-office collaborations. We value diversity and inclusion and strive to create a workplace where everyone feels valued and respected. Espresa has a proven track record of success, highlighted by our recent Series A funding and strategic partnerships with leading wellness providers. We're not just building a platform; we're building a movement toward a more engaged and fulfilling work experience for everyone. Join us in making a positive impact on the global workplace!

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📍 India

🔍 HR Technology / Personal Benefits

  • 3 – 5 years of Customer Success experience in a B2B SaaS environment supporting HR customers.
  • Detail-oriented and eager to learn.
  • Strong written and verbal communication skills.
  • Experience with medium and large organizations in the HR Tech space.
  • Strong team player who shares knowledge and fosters team cohesion.
  • Effective time management skills.
  • Comfortable with technology and learning complex software applications.
  • Familiarity with email newsletters and design tools.

  • Establish trusted relationships with assigned clients and drive the value of our products and services.
  • Assist customers with setting up and navigating programs and the platform.
  • Develop accounts into enthusiastic references.
  • Proactively assess and fulfill customer needs.
  • Set clear goals and look for growth opportunities.
  • Identify opportunities for upselling additional modules.
  • Create training courses and educational materials.
  • Continuously improve existing processes.
  • Provide expert knowledge of solutions and best practices.
  • Manage customer support and program implementations.

LeadershipProject ManagementAdobe PhotoshopData AnalysisPeople ManagementProduct ManagementHR ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMS OfficeTeamworkCustomer Success

Posted 3 months ago
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