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Espresa

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🔥 Customer Success Manager - India
Posted 2024-10-22

📍 India

🔍 HR Technology / Personal Benefits

  • 3 – 5 years of Customer Success experience in a B2B SaaS environment supporting HR customers.
  • Detail-oriented and eager to learn.
  • Strong written and verbal communication skills.
  • Experience with medium and large organizations in the HR Tech space.
  • Strong team player who shares knowledge and fosters team cohesion.
  • Effective time management skills.
  • Comfortable with technology and learning complex software applications.
  • Familiarity with email newsletters and design tools.

  • Establish trusted relationships with assigned clients and drive the value of our products and services.
  • Assist customers with setting up and navigating programs and the platform.
  • Develop accounts into enthusiastic references.
  • Proactively assess and fulfill customer needs.
  • Set clear goals and look for growth opportunities.
  • Identify opportunities for upselling additional modules.
  • Create training courses and educational materials.
  • Continuously improve existing processes.
  • Provide expert knowledge of solutions and best practices.
  • Manage customer support and program implementations.

LeadershipProject ManagementAdobe PhotoshopData AnalysisPeople ManagementProduct ManagementHR ManagementCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem Solving

Posted 2024-10-22
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🔥 Director of Engineering
Posted 2024-10-21

📍 West Coast

🔍 Personal benefits

  • At least ten years of professional software engineering experience, significantly in a leadership role.
  • Proven expertise in Python and Django ORM.
  • Familiarity with front-end technologies such as Angular.
  • Strong experience in designing and architecting APIs and complex software systems.
  • Demonstrated leadership skills to guide and inspire a technical team.
  • In-depth knowledge of software design principles, architecture, and security best practices.

  • Lead a software engineering team, setting technical direction and ensuring implementation of best practices across all projects.
  • Oversee design and architecture of scalable software solutions and APIs aligned with business objectives.
  • Mentor and manage engineers and technical leads, fostering a culture of excellence and continuous learning.
  • Review code, contribute to development tasks, and demonstrate best practices.
  • Collaborate with Product Management, Design, and QA teams for efficient software delivery.
  • Ensure delivery of high-quality software products focusing on code quality and modular design.
  • Manage efficient and secure software deployment.

LeadershipPythonSoftware DevelopmentDjangoAngularCollaboration

Posted 2024-10-21
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🔥 Contract Recruiter
Posted 2024-10-20

🧭 Temporary

🔍 Human resources / employee benefits

  • In-house experience recruiting for technical roles.
  • Ability to build and maintain talent pipelines.
  • Creativity in sourcing great candidates.

  • Own the hiring process from sourcing to closing.
  • Work with the hiring manager to understand hiring needs, adapting to business changes.
  • Proactively source candidates via various platforms and craft targeted outreach.
  • Act as a brand ambassador for Espresa to ensure a positive candidate experience.
Posted 2024-10-20
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