- Partner with Mirum stakeholders on territory strategy regarding payer policy and MAP processes.
- Act as a subject matter expert on reimbursement landscapes, including payer policies, prior authorizations, denials, and appeals.
- Provide targeted education to HCP office staff on Mirum Access Plus and access navigation.
- Support HCP accounts with patient-specific, payer policy education for prior authorizations and appeals.
- Collaborate with MAP supervisors on case management and troubleshoot HCP access issues.
- Conduct access-related business reviews with high-volume HCP accounts.
- Support improvement and training of MAP Patient Navigators via feedback and call calibration.
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