OffSec

๐Ÿ‘ฅ 251-500๐Ÿ’ฐ Private over 6 years agoEducationSecurityInformation TechnologyCyber Security๐Ÿ’ผ Private Company
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OffSec empowers cybersecurity professionals globally with cutting-edge training and resources. We are a leading provider of continuous professional development, offering hands-on, practical training programs, virtual labs, and open-source projects that equip practitioners with in-demand offensive security skills. Our unique pedagogy bridges the gap between theory and practice, directly impacting the cybersecurity workforce. We champion a remote-first, globally distributed team, fostering a diverse and collaborative work environment across 40+ countries. Our technology stack includes SQL, Python, MySQL, Node.js, CI/CD pipelines, Looker/Tableau (or similar BI tools), and various project management and collaboration tools. We are committed to modern, efficient development practices and invest in the growth and expertise of our engineering team. We prioritize clear communication, efficient workflows, and high standards of quality throughout our product development lifecycle. This translates to a fast-paced, dynamic environment where continuous learning and innovation are valued. OffSec values diversity and inclusion and is dedicated to creating a positive and supportive environment for all employees. We are actively involved in the cybersecurity community, funding and developing Kali Linux โ€“ the leading penetration testing OS. Recent achievements include winning several global infosec awards and being recognized for our commitment to professional development and training. Backed by Leeds Equity Partners, we're experiencing significant growth and offer exciting career opportunities to skilled and passionate individuals seeking a rewarding career in the cybersecurity industry. Our remote-first model provides flexibility and empowers employees to work from anywhere in the world.

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๐Ÿ“ United States, Canada

๐Ÿงญ Full-Time

๐Ÿ” Cybersecurity

  • 7+ years of direct enterprise sales experience selling B2B enterprise SaaS, e-learning, or technical training solutions to enterprise companies across North America and Canada.
  • 3+ years selling cybersecurity solutions.
  • Previous experience utilizing partners, channels, and alliances to sell more successfully and overachieve your quota.
  • A measurable track record in new business development and over-achieving sales targets.
  • Experience in successfully selling during the market creation phase.
  • Proven track record of successfully closing six-figure B2B SaaS, e-learning, or technical training solutions to prospects and customers in the enterprise space.
  • Experience in the โ€œCโ€ suite, strong executive presence and polish, and excellent listening skills.
  • Experience with target account selling, solution selling, and/or consultative sales techniques; knowledge of MEDDPICC, Challenger, CoM, or Win by Design methodologies is a plus.
  • Bachelor's degree; MBA a plus or equivalent experience.
  • Self starter mentality with a proven track record in end 2 end sales cycles
  • Strong operating Rhythm : Pipeline Generation
  • High performant characteristics: Goal oriented,strong work ethic, strong communication skills, honest, adaptable , ownership and adaptability
  • Preferably located in the United States.
  • Establish a vision and plan to guide your short--, mid-, and long-term approach to your accounts.
  • Consistently deliver ARR targets while providing a fantastic experience to our customers.
  • Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities, and deliver repeatable and predictable bookings.
  • Land, adopt, expand, and deepen sales opportunities with your assigned accounts.
  • Explore the full spectrum of relationships and business possibilities across the clientโ€™s entire information technology organization, focusing on cybersecurity professionals.
  • Become a thought leader of OffSec's products.
  • Expand relationships and orchestrate complex deals across more diverse business stakeholders.
  • Holistically embrace, access, and utilize partner and alliance relationships to identify and open new opportunities.
  • Work as a team to ensure the most efficient use and deployment of resources. Provide timely and insightful input to other internal departments.
  • Position OffSec as a partner that helps strengthen the client's overall security posture with target stakeholders.
  • Champion OffSec to prospective clients and partners during sales presentations, events, and product demonstrations.
  • Maintain an accurate monthly sales forecast.
  • Bring your strategies, learnings, and ideas to advance OffSec's values, unique culture, and vision for the future.

CybersecuritySalesforceREST APIAccount ManagementSales experienceCustomer SuccessSaaS

Posted about 15 hours ago
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๐Ÿ“ Philippines

๐Ÿงญ Full-Time

๐Ÿ” Cybersecurity

  • Bachelorโ€™s degree or equivalent experience
  • 7+ years in customer success, support, or account management
  • 3 to 5 years of leadership experience
  • Proven track record with enterprise clients
  • Experience in customer success strategies
  • Expertise in support ticketing systems
  • Excellent communication and project management skills
  • Manage a global team of 10+ customer success professionals
  • Define success metrics and strategies
  • Foster a customer-centric culture
  • Establish a standardized success plan
  • Implement a multi-channel support system
  • Manage executive-level engagements and escalations
  • Enhance the sales-to-customer success handoff

LeadershipProject ManagementData AnalysisCoachingCross-functional collaborationCustomer supportCustomer Success

Posted 19 days ago
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ” Cybersecurity

  • 10+ years of experience as a finance leader in a fast growing B2B enterprise sales-focused software business
  • In depth, hands-on experience with key metrics for a SaaS or recurring business model, such as customer acquisition cost, churn, retention, net and gross dollar retention
  • 10+ years of leading financial operations for a business with global operations with an international sales motion including B2B sales, government sales, and partner and channel sales
  • Extremely analytical, capable of collecting and analyzing the key data to gain insights to guide the business for revenue optimization and margin improvements
  • A strategic thinker, able to learn fast about a new industry and business, and have been an active contributor to develop company strategy as a senior financial leader
  • Strong background in FP&A, with hands-on experience managing FP&A in large and growing B2B software and/or SaaS companies
  • Able to deep dive deeply into the business and work with the finance and accounting teams and other cross-functional teams in a hands-on, roll-up-the-sleeves fashion
  • A great nice-to-have experience running B2C businesses as a financial leader
  • A great leader that will develop the teams and be a peer to collaborate with the rest of the executive team(s), embracing a growth mindset, striking the right balance between business and people, and leading by example
  • Experience evaluating and executing on expansion via acquisitions including post-acquisition integration
  • Develop financial models, forecasts, and budgets to track performance against strategic goals, including managing cash flow and identifying potential risks
  • Analyze revenue by product and by customer types to understand customer acquisition costs, customer retention rates, and pricing strategies to maximize revenue growth and optimize customer lifetime value
  • Develop insightful KPIs to know the health of the business and where improvement opportunities lie, including metrics such as customer acquisition cost (CAC), customer lifetime value (LTV), net dollar retention, unit cost of various operational functions
  • Be an active contributor to develop company growth strategies.
  • Collaborate with the executive team to develop and implement financial strategies that align with the company's overall business objectives.
  • Prepare financial presentations and reports for the board, manage relationships with financial services providers, and support fundraising activities when needed
  • Ensure adherence to financial regulations and accounting standards, oversee financial reporting processes, and produce accurate financial statements
  • Lead the finance team, including accounting, budgeting, and analysis functions, and develop talent within the department. Build and foster relationships across multiple cross-functional teams

LeadershipData AnalysisPeople ManagementCross-functional Team LeadershipFinancial ManagementStrategic ManagementAccountingComplianceRisk ManagementFinancial analysisSaaSBudget management

Posted 19 days ago
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๐Ÿ“ Philippines

๐Ÿงญ Full-Time

๐Ÿ” Customer Service

  • Proficiency in reading, writing, and comprehending English.
  • Excellent interpersonal and customer service skills, with the ability to engage effectively with diverse groups.
  • Strong attention to detail, coupled with exceptional analytical and investigative skills.
  • Ability to work independently in a fast-paced, high-pressure environment.
  • Outstanding multitasking and prioritization abilities to manage competing demands efficiently.
  • Demonstrated commitment to teamwork and collaboration, particularly in a remote working environment.
  • Basic knowledge of IT concepts and tools, with the ability to troubleshoot common technical issues.
  • 2 years of experience in Customer Service Industry (Email and Chat)
  • Prior experience working remotely
  • Experience working with customer service ticket system
  • Deliver exceptional care and support to Learners and prospective Learners, fostering their success in achieving their learning goals.
  • Proactively address Learner concerns by making thoughtful suggestions and taking appropriate actions to resolve issues effectively.
  • Direct Learners to appropriate company resources, ensuring they have access to relevant tools, policies, and support services.
  • Assist with the general orientation of new Learners, providing guidance on company policies, processes, and available resources.
  • Review, interpret, and evaluate Learner data and metrics to identify at-risk Learners and provide tailored advice and interventions.
  • Encourage and guide Learners to build accountability for their decisions and understand the impact of their actions on their academic success.
  • Maintain accurate and thorough records of Learner interactions and relevant data as required.
  • Ensure Learner registrations are accurate and comply with company standards, including proper documentation.
  • Process and manage Learner information update requests via email.
  • Handle all tasks related to scheduling exams and providing exam-related information.
  • Sort, prioritize, and respond to general information inquiries and requests.
  • Address inquiries related to certifications, course updates, and course management.
  • Provide detailed responses to product-related inquiries.
  • Perform routine administrative tasks and provide additional support as directed.
  • Process and resolve refund requests in compliance with company policies and guidelines.
  • Handle cases involving banned accounts and tip-offs related to Violations of Academic Policies (VAP).
  • Provide top-notch support to premium customers, including enterprise clients, ensuring high-quality service and resolution.
  • Address and resolve advanced tickets involving complex issues, technical bugs, or system errors.
  • Monitor and identify recurring or new issues across multiple tickets (e.g., 4-5 similar cases) and escalate to the Team Lead for further action.
  • Actively seek and contribute to implementing both proactive and reactive solutions to minimize the occurrence of potential problems.
  • Take on additional duties as assigned, contributing to the teamโ€™s overall success and operational excellence.

Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceMicrosoft OfficeRESTful APIsAttention to detailMultitaskingReportingTroubleshootingActive listeningJSONData entryTechnical supportCRMCustomer supportCustomer SuccessEnglish communication

Posted 25 days ago
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๐Ÿ”ฅ Content Producer
Posted about 1 month ago

๐Ÿ“ Philippines

๐Ÿ” Cybersecurity

  • Bachelorโ€™s degree in a related field or equivalent relevant experience.
  • Minimum 3 years of experience in producing educational content.
  • 2-3 years of project management experience, preferably in a technical field.
  • Familiarity with technical IT topics such as programming, networking, cloud computing, and virtualization.
  • Strong writing skills and familiarity with Markdown formatting.
  • Experience with tracking tools like Slack, Jira, and Confluence.
  • Coordinate multiple content initiatives at varying stages of development while managing key stakeholders.
  • Ensure development tasks are completed on time by contributors located in different geographical areas.
  • Maintain and optimize production workflows for effectiveness and scalability.
  • Work with various team members to resolve quality issues and ensure final content meets standards.
  • Utilize tracking tools to monitor progress and maintain project visibility.

Project ManagementCybersecurityJiraContent creationContent managementConfluence

Posted about 1 month ago
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๐Ÿ”ฅ Certification Exam Proctor
Posted about 2 months ago

๐Ÿ“ Philippines

๐Ÿงญ Full-Time

๐Ÿ” Cybersecurity

  • Strong written English language skills.
  • College level education, ideally with an IT discipline.
  • Previous experience in IT administration is a plus.
  • Excellent typing skills.
  • Flexibility in schedule is essential.
  • Ability to navigate and troubleshoot web-based programs including webcams and microphones.
  • Ability to multi-task and communicate effectively.
  • Positive attitude and attention to detail.
  • Comfortable in a repetitive task job.
  • Highly ethical with recognition of certification importance.
  • Facilitate start of exams by following established procedures and protocols, handling up to six exams/students per hour.
  • Conduct identity verification of students taking proctored exams.
  • Conduct security checks at the start of the exam and during suspicious activities.
  • Log exception events during the student exam process.
  • Report any abnormalities or suspicious activities during exams.
  • Follow guidelines for system updates when students fail to show up.
  • Escalate system or connectivity issues during exams.
  • Maintain attention to detail and support project success as needed.

Attention to detailWritten communicationTroubleshootingTechnical support

Posted about 2 months ago
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๐Ÿ”ฅ Software Engineer
Posted 3 months ago

๐Ÿ“ Philippines

๐Ÿ” Cybersecurity education and training

  • Minimum 2-3 years of programming experience, including REST API, NodeJS, and VueJS.
  • Excellent skills in MySQL, PostgreSQL, and ElasticSearch.
  • Experience designing high traffic e-commerce websites.
  • Familiarity with CI/CD tools, Git, and Jira.
  • Knowledge of web application security (OWASP).
  • Experience with queuing tools like RabbitMQ.
  • Experience working with large remote teams.
  • Hands-on experience in agile development.
  • Experience with AWS web services.
  • Knowledge of CSS, JavaScript, and HTML.
  • Strong attention to detail and problem-solving skills.
  • Broad skills in website/software/application development.
  • DevOps skills are highly preferred.
  • Develops software solutions for a new customer-facing, high-traffic e-commerce web platform.
  • Documents and demonstrates solutions through various methods.
  • Proposes best practices for software development lifecycle and sets coding standards.
  • Supports team members through coaching and educational opportunities.
  • Designs the platform with security considerations.
  • Ensures streamlined deployment and maintenance using CI/CD.
  • Communicates effectively on project status.
  • Writes code and designs testing methodologies.

AWSNode.jsPostgreSQLElasticSearchHTMLCSSJavascriptMySQLRabbitmqVue.JsREST APICI/CD

Posted 3 months ago
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