Certification Exam Proctor

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Requirements:

• Strong written English language skills.
• College level education, ideally with an IT discipline.
• Previous experience in IT administration is a plus.
• Excellent typing skills.
• Flexibility in schedule is essential.
• Ability to navigate and troubleshoot web-based programs including webcams and microphones.
• Ability to multi-task and communicate effectively.
• Positive attitude and attention to detail.
• Comfortable in a repetitive task job.
• Highly ethical with recognition of certification importance.

Responsibilities:

• Facilitate start of exams by following established procedures and protocols, handling up to six exams/students per hour.
• Conduct identity verification of students taking proctored exams.
• Conduct security checks at the start of the exam and during suspicious activities.
• Log exception events during the student exam process.
• Report any abnormalities or suspicious activities during exams.
• Follow guidelines for system updates when students fail to show up.
• Escalate system or connectivity issues during exams.
• Maintain attention to detail and support project success as needed.