Digible

đź‘Ą 51-100đź’° $250,000 Seed almost 7 years agoAdvertisingMarketingđź’Ľ Private Company
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Digible is a technology-driven company that focuses on innovative solutions in the digital space, currently seeking to expand its team by hiring a Software Engineer II.

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đź“Ť United States

🧭 Full-Time

đź’¸ 80000.0 - 110000.0 USD per year

  • 8+ years of experience as an EA. Supporting C-suite executives in a fast-paced, high-growth environment for at least 3 years.
  • Exceptional organizational skills—you juggle multiple priorities without dropping the ball.
  • Strong Written & Verbal Communication - You communicate clearly, concisely and professionally, ensuring key messages are understood.
  • High emotional intelligence (EQ)—you adapt your approach & communications based on who you’re working with.
  • Strong business acumen—you understand company priorities and how to connect the dots between people and initiatives.
  • Tech-savvy mindset—you’re comfortable with Google Suite, Zoom, Slack, and can quickly learn new tools.
  • Curious & Proactive Problem-Solver – You take initiative and don’t wait to be told what to do and you also seek clarity and alignment before taking action.
  • Unwavering discretion and professionalism—you can be trusted with confidential information.
  • Work closely with the CEO & Chief of Staff to establish scheduling guidelines, then take independent action to manage their complex calendars. Prioritize meetings strategically while respecting everyone's time
  • Ensure the CEO & CoS have time not just for meetings, but also for deep work, reflection and connection - including time to think, recharge and collaborate
  • Manage the CEO’s inbox, flagging what needs attention and ensuring follow-through.
  • Schedule and attend key meetings, capture clear action items, and check for clarity before sharing.
  • Handle travel arrangements and expense reports for the CEO, Chief of Staff, and the broader executive team.
  • Understand Digible’s priorities and key players, proactively reaching out to move initiatives forward.
  • Leverage Google Suite, Zoom, Slack, and automation tools to streamline workflows and enhance efficiency.
  • Handle sensitive company and personnel information with discretion and integrity.

LeadershipGoogle AnalyticsJiraCross-functional Team LeadershipOperations ManagementAdministrative ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationAdaptabilityProblem-solving skillsVerbal communicationClient relationship managementRelationship managementRisk ManagementProcess improvement

Posted 4 days ago
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🔥 Client Services Trainer
Posted about 1 month ago

🧭 Full-Time

đź’¸ 75000.0 - 90000.0 USD per year

🔍 Digital Marketing

  • 3-5+ years of experience in client services, sales training, or a related role within a marketing agency or digital services environment.
  • Proven ability to design and implement impactful training programs for client-facing teams.
  • Strong understanding of agency operations, client relationship management, and upselling strategies.
  • Excellent presentation, facilitation, and communication skills with the ability to engage diverse audiences.
  • Collaborative mindset with experience working across multiple teams and departments.
  • Analytical skills to identify performance gaps and measure training effectiveness.
  • Proficiency in tools such as Google Suite, CRM software, and training platforms (e.g., LMS systems).
  • High level of organizational skills, with the ability to prioritize multiple initiatives in a fast-paced environment.
  • Passion for team development, continuous learning, and improving client outcomes.
  • Develop, implement, and lead training programs for client-facing teams to:
  • Communicate product and process updates effectively.
  • Improve client service delivery and overall client satisfaction.
  • Identify and act on upselling opportunities and areas for increased strategic recommendations.
  • Collaborate with Paid Media, Organic Media, and other agency departments to ensure alignment on processes and cross-department knowledge.
  • Partner with leadership and the VP of Client Services to evaluate training needs, design curriculum, and provide consistent coaching to drive team success.
  • Monitor and assess the effectiveness of training programs through performance metrics and team feedback; adjust strategies as necessary to meet goals.
  • Serve as a resource for new hires, providing onboarding support to ensure confidence in client service expectations, systems, and product knowledge.
  • Create training materials, guides, and presentations that reflect agency standards and ensure team engagement.
  • Stay informed on industry trends, client feedback, and internal opportunities to keep training content relevant and impactful.
  • Conduct regular workshops, 1:1 coaching sessions, and follow-up assessments to ensure accountability and progress toward goals.
  • Foster an engaging and professional training environment that promotes growth, retention, and performance of team members and clients..
  • Manage training group dynamics to ensure engagement and understanding.
  • Shadow team members email and client calls (live or recorded) and assess if staff is properly trained to answer incoming requests, provide suggestions for improvement.
Posted about 1 month ago
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