- Play a critical role in meeting service-level agreements (SLAs) and Entera's KPIs reliably and consistently
- Manage 50+ listings per month, frequently switching between assets at different stages of readiness
- Maintain a high degree of customer service and integrity when interacting with customers, third parties, and internal partners
- Draft, review, and maintain MLS listings and related documentation
- Work with internal and external partners to create effective processes and ensure that all documentation and selling systems are correctly established to meet deadlines effectively
- Ensure that the transition of information and documents to the agent selling team is accurate, timely, and meets Entera standards to maximize ‘Day 1 sales’ and ongoing salability of assets
- Order, schedule, coordinate and close out 3rd party services vendors based on SLAs and asset conditions for listing
- Serve as a primary point of contact for 3rd party services vendors, field agents, and internal partners — handling frequent inbound calls, emails, and requests
- Demonstrate the ability to multi-task and problem-solve in a fast-paced environment
- Maintain strong organization across multiple workstreams, prioritizing what must happen now vs. what can wait
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