- Provide clinical support to doctors to onboard and integrate the LightForce system into orthodontic practices.
- Build relationships with doctors, staff, and partners using a consultative and collaborative approach.
- Deliver clinical training and presentations virtually and in person to customers and internal audiences.
- Jointly lead new-customer onboarding training, help develop resources and tools, and deliver full integration training for doctors and staff.
- Work with sales, marketing, and commercial support teams to prioritize opportunities.
- Mentor internal and external partners on demonstrated best practices.
- Use orthodontic industry knowledge to provide clinical input for new products and software enhancements.
- Use data and analytics to help customers make decisions and coordinate internal resources to improve the customer experience.
- Diagnose results, lead triage and execution, and communicate outcomes to leadership.
- Manage multiple projects and independently book work-related travel and submit expenses in a timely manner.
Data analytics