Coveo

Coveo is an AI-search and generative experience platform for advanced search, personalization, and recommendations.

501-1000 employees

Founded 2005

$15.2M grant

Developer Platform

Public Company

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Developer Platform Artificial Intelligence (AI)Search Engine Generative AI Information Technology Enterprise Software

Hybrid Work Model

This company offers a hybrid work model combining remote and office work.

Open Positions1

Province of Ontario (Canada); Province of Quebec (Canada)Full-TimeSaaS, Artificial IntelligencePosted

Senior Technical Success Enablement Manager

Own the Technical Success enablement strategy and roadmap, identifying capability gaps and defining competency expectations, learning paths, and proficiency standards.
Build scalable onboarding and continuous learning journeys that accelerate customer readiness and develop capabilities throughout Technical Success practitioners’ progression.
Partner with Product and technical subject-matter experts to translate Coveo Platform architecture, capabilities, implementation patterns, integrations, and technical best practices into practical, role-specific learning.
Strengthen how Technical Success practitioners diagnose customer situations, uncover risks and opportunities, and connect technical decisions to adoption, business outcomes, and value realization.
Develop customer-facing capabilities including discovery, executive communication, consultative conversations, stakeholder management, storytelling, objection handling, and influencing without authority.
Create assessments, certifications, labs, and other applied learning experiences, measuring proficiency, behavior change, adoption, and enablement’s contribution to Technical Success outcomes.

RESTful APIsStakeholder management

About Coveo

Coveo pioneered AI-powered relevance platforms, transforming how enterprises deliver search, recommendations, and generative AI experiences. Our platform unifies data from diverse sources, serving up crucial information to both customers and employees. This means Deloitte, ESPN, and Lockheed Martin clients gain instant, tailored insights, maximizing performance and unlocking IP value. With $358 million in funding and a listing on the Toronto Stock Exchange, we're growing rapidly, serving a global base of over 3,410 companies.

How We Work

Coveo embraces a flexible, people-first culture, supporting both remote and hybrid work arrangements across our global offices. You'll find a collaborative environment where excellence, ownership, and continuous learning are key. For hybrid teams in Quebec City and Montreal, we schedule "Hybrid Pillar Days" for in-person collaboration. We prioritize flexibility and well-being, recognized by our inclusion as one of Montreal's Top Employers.

Engineering at Coveo

Our engineers solve complex challenges at the intersection of AI, enterprise search, and generative experiences. You will shape our AI-Relevance Platform, integrating large language models and pushing the boundaries of personalization and recommendations. This involves intricate work with enterprise software architecture, robust integrations, diverse APIs, and sophisticated data flows. We build the core technology that empowers our clients with instant access to relevant knowledge, driving their success.

Why Join Us

Shape the future of AI and search, making a tangible impact on enterprise clients worldwide.
Work in a flexible, people-first environment that supports both remote and hybrid work.
Contribute to a public company backed by $358 million in funding and continuous growth.
Collaborate with leading experts on cutting-edge AI, machine learning, and data flow challenges.
Benefit from comprehensive parental leave, telemedicine access, and ergonomic home office support.

Benefits & Perks

Parental leave top-up program (up to 90% of salary for 20 weeks).
24/7 telemedicine access via Dialogue for employees and families (medical and mental health).
Paid holidays, PTO/sick leave, and volunteer time off.
Flexible working hours and work-from-home options.
RRSP match and Corporate TFSA, plus Restricted Stock Units Participation Program (CVO.TO).
Reimbursed public transportation for office-based employees.
On-site gyms, group fitness classes, healthy snacks, and massage therapists in Montreal and Quebec City offices.
Ergonomic support for remote employees' home offices.