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We are the #MakersofPossible Working together, we make products that patients, families and their healthcare professionals rely on. We do this because we are committed to  advancing the world of health ™. But it takes the imagination and passion of all of us at BD, from manufacturing to marketing, to look at the impossible and find solutions that turn dreams into possibilities with real-life health benefits for people today, tomorrow and beyond. We make this happen, together. We are the makers of possible. Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status.

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🏢 HubSpot
👥 1001-5000💰 $35,000,000 Series E over 12 years ago🫂 Last layoff about 1 year agoSaaSAnalyticsMarketingCopywritingSocial Media
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Jobs at this company:

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📍 United States of America

🔍 Medical technology

  • Minimum bachelor’s degree required, preferably in Business Management, Marketing, or similar focus.
  • Clinical laboratory experience desired (e.g., Medical Technologist, Lab Manager).
  • 7+ years of experience in Customer Success or a history of increasing customer satisfaction, adoption, and retention in large-scale businesses.
  • Experience in navigating heavily matrixed environments and working cross-functionally.
  • Skill in managing influence through persuasion, negotiation, and consensus building.
  • Ideal background in post-sale and sales experience.
  • Strong empathy for customers with a passion for revenue and growth; understanding of value drivers in recurring revenue models.
  • Analytical, process-oriented; critical thinking skills.
  • Excellent communication and presentation skills.
  • Desire for continuous learning and improvement; able to operate effectively in ambiguous situations.
  • Relationship-building skills, enthusiasm, and creativity to inspire others.
  • Preferred experience in providing automation services to executives.
  • Understanding of hospital and lab informatics systems.
  • Healthcare customer experience is a plus.
  • Sophisticated negotiation and conflict resolution skills.
  • Willingness to travel over 50%.
  • Establish, maintain, and enhance customer experience supporting their strategic goals through BD products, services, and intellectual capital.
  • Create and drive a culture of Customer Success across US Region and IDS.
  • Align activities with internal teams including Service, R&D, Sales, and Marketing.
  • Manage customer relationships from contract signature through full customer lifecycle.
  • Establish trusted advisor relationships with assigned customers.
  • Handle escalations and optimize defined customer journey touchpoints.
  • Identify new opportunities in collaboration with Healthcare Consultants and other teams.
  • Align customer and BD long-term strategies.
  • Advocate for customer needs across BD to improve solutions.
  • Drive cross-/up-sell opportunities to enhance revenue and customer satisfaction.
  • Define operational metrics for customer success and oversee tracking.

Data AnalysisCross-functional collaborationRelationship managementSales experienceProcess improvementCustomer Success

Posted about 12 hours ago
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📍 USA - Florida - Stuart Airport Road; USA - Florida - Jacksonville; USA - Florida - Orlando; USA - Texas - Austin; USA - Georgia - Atlanta; USA - New Jersey - Newark; USA - Georgia - Savannah; USA - New Jersey - Trenton; USA - Texas - Dallas; USA - Texas - Houston; USA - Michigan - Grand Rapids; USA - Michigan - Detroit

🔍 Medical technology

  • High School Diploma or general education degree (GED).
  • Minimum of 1 year of outbound patient collections experience.
  • Strong professional verbal and written communication skills.
  • Exceptional listening skills and ability to deescalate conversations.
  • Understanding of Insurance EOBs and denial reasoning.
  • Ability to navigate and enter data into various electronic systems accurately.
  • Effective communication skills with leadership and peers.
  • Excellent organization, time management, and prioritization skills.
  • Ability to work with a high degree of independence and creativity.
  • Strong PC skills with moderate Excel knowledge.
  • Ability to use call center telecommunications software, including outbound dialer.
  • Ability to review and comprehend medical records.
  • Ability to work remotely with functioning internet capabilities.
  • Actively review patient account balances and place outbound calls to collect or set up payment plans.
  • Investigate patient billing inquiries and effectively communicate findings.
  • Assist with inbound call volume to support patient inquiries.
  • Document patient accounts of actions taken for collection or billing status.
  • Understand Medicare guidelines and payer requirements.
  • Identify and communicate trends and potential resolutions to leadership.
  • Complete internal service ticket requests as assigned.
  • Maintain a positive work atmosphere reflecting BD core values.
Posted about 16 hours ago
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📍 United States of America

💸 137700.0 - 227200.0 USD per year

🔍 Medical technology

  • Bachelor’s degree in computer science, computer engineering, or an applicable technical subject area.
  • Minimum of 6 years in cybersecurity, product security, or security risk management.
  • Managerial or team leader experience.
  • Experience implementing security design, development, validation, and compliance in a regulated environment.
  • Knowledge of security frameworks such as NIST 800-53, HIPAA, GDPR, ISO 27001.
  • Experience with security analysis and testing tools (SCA, SAST, DAST).
  • Proven competence in threat modeling using standard methods.
  • Experience analyzing security vulnerabilities and prioritizing patching activities.
  • Experience with agile software development methodologies.
  • Strong written and verbal communication skills.
  • Ensure business unit adoption of product security procedures and standards.
  • Create comprehensive system threat models with R&D teams.
  • Perform security risk assessments for products and third-party solution providers.
  • Track and report adherence to product security requirements.
  • Oversee integration of security tools into R&D processes.
  • Ensure delivery of all security documentation per BD Quality Systems.
  • Lead and manage a small team of Product Security Managers/Engineers.
  • Work with teams to meet project objectives and deadlines.
  • Manage coordination meetings and internal communications.
  • Engage various stakeholders regarding cybersecurity issues.
  • Champion initiatives around innovative product security processes.

CybersecurityRisk Management

Posted 1 day ago
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📍 United States of America

🧭 Full-Time

💸 166500.0 - 274800.0 USD per year

🔍 Medical technology

  • Bachelor of Science in an engineering field (Mechanical, Systems, Physics, Electrical, Biomedical, Software) required.
  • Master's degree or PhD preferred.
  • At least 10 years of growing responsibility in R & D technical engineering roles or a PhD in a relevant engineering discipline with 3-5 years of industry experience.
  • Regulated industry experience (FDA, Automotive, Industrial, etc.).
  • Familiarity with Mechatronics Analysis & Design.
  • Experience leading a team of multi-disciplinary engineers.
  • Technical leader for multiple complex medical device platforms.
  • Lead technical team through high-quality CAPAs and represent R&D in audits.
  • Continuously improve engineering organization by hiring or training.
  • Provide technical leadership and deep dive into technical issues.
  • Implement best-in-class R&D tools, processes & standards.
  • Create project plans and timelines for product delivery.
  • Drive innovative problem resolution and work with functional leaders.

LeadershipProject ManagementCross-functional Team LeadershipProduct DevelopmentAnalytical Skills

Posted 5 days ago
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📍 United States of America

🔍 Medical Technology

  • Master’s degree in computer science, Computer Engineering, or related field of study AND Six (6) Years of experience OR Bachelor's degree in computer science, Computer Engineering, or related field of study AND Ten (10) Years of experience.
  • Proficiency in Golang, JavaScript, React, and AWS.
  • Hands-on experience in building multi-tenant SaaS products in AWS.
  • AWS Certified Solutions Architect - Professional certification is a MUST.
  • Knowledge of architecture patterns like Silo, Pool, and Bridge.
  • Define the high-level structure of a software system, including its main components, their interfaces, and interactions.
  • Make critical decisions about the tools, coding standards, and platforms to be used.
  • Partner with product managers and development leads to design the software system.
  • Engage in code reviews to ensure design quality.
  • Work with developers on high-level specifications for subsystem integration.
  • Measure system architectures against best practices and suggest improvements.
  • Nurture architecture/technical community and ensure design alignment across products.

AWSCloud ComputingJavascriptSoftware ArchitectureReact

Posted 11 days ago
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📍 United States of America

🧭 Full-Time

💸 155200.0 - 256000.0 USD per year

🔍 Medical Technology

  • 10+ years of experience in a health technology environment, with a focus on developing and maintaining data interfaces.
  • Minimum of 5+ years in a leadership role managing direct reports.
  • Strong knowledge of HL7 interface engines such as Iguana and Intersystem.
  • Experience with HL7 FHIR, HL7 CDA, and HL7 v2.
  • Hands-on experience with AWS and serverless technologies.
  • Experience in modern software development practices and continuous delivery.
  • Ability to design systems with observability for performance issues.
  • Strong understanding of cloud system architecture and design.
  • Excellent leadership and team management skills.
  • Strong analytical and problem-solving skills.
  • Programming experience in Golang, Python, and Java.
  • Experience with Agile methodologies and DevOps practices.
  • Demonstrated commitment to project goal achievement.
  • Excellent communication skills for technical and non-technical audiences.
  • Oversee the design, development, and maintenance of a scalable, high-performance health data interface engine.
  • Create clear technical design artifacts considering system dependencies, failure states, maintainability, testability, and support.
  • Partner with architecture, PM, DevOps, and stakeholders to guide the strategic roadmap execution.
  • Develop performance metrics for monitoring HL7 v2 interfaces.
  • Apply software engineering best practices across the code base.
  • Establish delivery milestones and manage engineering risks.
  • Facilitate decisions on scope, task duration, and design requirements.
  • Attract, develop, and retain BD associates.
  • Collaborate to ensure understanding of complex topics.
  • Lead process improvement initiatives across the department.

AWSPythonAgileCloud ComputingJavaDevOps

Posted 17 days ago
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📍 United States of America

💸 99000.0 - 163300.0 USD per year

🔍 Medical Technology

  • Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent experience required.
  • Minimum 5 years of relevant work experience.
  • Strong understanding of computer architecture, operating systems, networking protocols, and data encryption techniques.
  • Experience developing embedded software for microprocessor-based systems.
  • Familiarity with medical device regulations such as IEC 62344 and ISO 14971.
  • Excellent communication skills and ability to influence others.
  • Proficiency with Microsoft Office Suite.
  • Provide technical leadership to internal teams on projects involving cybersecurity features for medical devices.
  • Lead the development of secure device software, applications, networks, and cloud services.
  • Contribute to product design reviews as a cybersecurity expert.
  • Participate in testing activities such as functional safety and electromagnetic compatibility.
  • Identify security risks through various risk assessments.
  • Work closely with engineering teams to implement mitigations.
  • Support clinical investigators in validating cybersecurity features.
  • Create documentation related to cybersecurity for internal and external audiences.

Software DevelopmentCybersecurityEmbedded Systems

Posted 25 days ago
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📍 United States of America

💸 121100.0 - 199800.0 USD per year

🔍 Medical Technology

  • 7+ years of experience in building large-scale software applications.
  • 3-5 years of experience with cloud SaaS development is required.
  • Experience in designing and building serverless cloud solutions with AWS (EC2, lambda, step functions, event-driven architecture).
  • 3-5 years of experience running and supporting production systems on AWS.
  • Strong hands-on development expertise with Go, TypeScript, Makefile, JavaScript, Shell, HTML, and React.
  • Experience in designing and integrating RESTful APIs.
  • Good coding practices, including well-documented code.
  • Foundation in Clean Code, the SOLID principles and DORA is required.
  • Excellent debugging and optimization skills.
  • Experience in unit/integration testing.
  • Experience working with Business Intelligence and analytics tools, such as ThoughtSpot, is preferred.
  • Experience with multiple database implementations (e.g. SQL, Athena, Redshift, DynamoDB, Hudi) is preferred.
  • Strong written and oral communication skills required.
  • Experience interacting with global teams is a strong plus.
  • Participate in all aspects of agile software development of cloud-native modular components, including design, testing, implementation, deployment, and production support.
  • Drive agile development methodologies, adhering to best practices and pursuing continued learning opportunities.
  • Guide designing and building end-to-end systems optimized for performance, scale, and reliability.
  • Ensure application performance, uptime, and scale.
  • Maintain high standards for code quality and application design.
  • Develop deployment automation using DevOps principles.
  • Work with source code management tools (e.g. GitHub) and work tracking tools (e.g. Jira).
  • Collaborate across time zones via MS Teams, GitHub PR comments, and online documentation.
  • Enhance professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.

AWSSoftware DevelopmentSQLAgileBusiness IntelligenceCloud ComputingDynamoDBHTMLJavascriptTypeScriptGoReactRESTful APIsDevOpsDebugging

Posted 26 days ago
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📍 United States of America

🔍 Medical Technology

  • Bachelor’s degree or certificate in Computer Science, Information Technology, Cybersecurity, or a related field.
  • 3+ years of Project Management experience, ideally within IT or Information Security.
  • Proven experience in developing and managing cybersecurity business continuity and recovery policies, standards, and procedures.
  • Relevant certifications such as CBCP, CISM, CISA, EDRP, CDRE or similar preferred.
  • Proven track record of successful project management.
  • Familiarity with data analysis and BCM management tools, PowerBI, Excel, Service Now BCM.
  • Familiarity with ISO 27001, NIST, CMMC, GDPR, HIPAA and other similar compliance frameworks.
  • Create, implement, monitor and assess processes that track compliance with digital resilience (BC/DR) policies and standards.
  • Define project plans and identify required resources.
  • Conduct regular internal assessments to identify compliance gaps.
  • Collaborate with cross-functional teams to define resiliency measures and address compliance issues.
  • Stay up to date and maintain knowledge of changes in cybersecurity resiliency regulations and industry standards.
  • Provide training and awareness programs on digital resilience policies and compliance requirements.
  • Prepare and present status reports to the team lead.
  • Assist with meeting scheduling, agenda creation and follow-up actions for governance meetings.
  • Maintain program/project metrics and dashboards.
  • Coordinate with external auditors and regulatory bodies during maturity assessments.

Project ManagementCybersecurityData AnalysisCollaborationCompliance

Posted 2 months ago
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📍 United States of America

🔍 Medical technology

  • 3+ years of experience in IT, communications and change, or collaboration technology.
  • Ability to simplify complex business and technical concepts.
  • Excellent written and oral communication skills.
  • Highly collaborative work style across organizational levels.
  • Experience with technology change management and user adoption principles.
  • Innovative problem solver focused on user experience and engagement.
  • Connect with TGS Delivery teams to understand strategies and projects.
  • Support the creation of materials for meetings and updates.
  • Develop and implement change management strategies for technology projects.
  • Conduct analysis to assess the needs and concerns of end users.
  • Design and deliver communication and training activities for technology adoption.
  • Lead organizational change initiatives and measure value through metrics.
  • Support the development of user experience strategies and implement engagement tactics.

Business AnalysisCommunication SkillsChange Management

Posted 2 months ago
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