data.world

data.world is a collaborative data platform that enables organizations to manage, share, and leverage their data assets for improved insights and decision-making.

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🔍 Data

  • 1+ years of proven and successful experience in a software/SaaS customer support role.
  • 1+ years of SQL experience with the ability to read complex SQL statements.
  • Ability to diagnose and solve complex technical issues quickly and effectively.
  • Strong organizational skills and a process and detail-oriented approach.
  • Exceptional communication skills (written and verbal).
  • Efficient multi-tasking skills with the ability to manage and prioritize multiple issues.
  • Ability to work remotely as part of a hybrid on-site and remote team.

  • Deliver high-quality technical support and solutions to both technical and non-technical end-users.
  • Resolve and take full ownership of reported customer issues utilizing research, diagnosis, troubleshooting, and identifying solutions.
  • Develop and maintain an online knowledge base of issues/solutions.
  • Coordinate with Product and Engineering teams to assist in identifying, reporting, and resolving product defects.
  • Collaborate with Customer Success Managers to address technical issues impacting ongoing success.
  • Proactively look for ways to improve processes and innovate the support experience.
Posted 9 days ago
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🧭 Full-Time

🔍 Data management, governance, analytics, catalog

  • Proven track record as an Account Manager or Channel Partner Manager.
  • Experience dealing with software integrators or technical channel partners.
  • Experience in the technology field and turning partner solutions into deals.
  • Experience in data management, governance, analytics, or related fields.
  • Target driven and motivated.
  • Excellent communication/presentation skills for complex technology solutions.
  • Ability to build relationships internally and with clients and partners.
  • Strong organizational and time-management skills.
  • Willingness to travel.

  • Create detailed business plans to forecast and track goals and quotas.
  • Develop and nurture key partners focused on pipeline generation and deal coordination.
  • Unearth new sales prospects from partner books of business.
  • Present technical solutions in terms of use cases and business value.
  • Maintain constant communication with partners to track opportunities.
  • Work alongside an Account Executive to manage entire sales cycles.
  • Collaborate with Business Development and Sales teams.

Relationship buildingAccount Management

Posted 24 days ago
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📍 DC Metro Area

🔍 Data platform

  • 3+ years in high tech, enterprise software/SaaS sales with a record of success.
  • 5+ years of experience selling to Federal agencies.
  • Proven success in closing large, complex sales in a startup environment.
  • Strong technical understanding; technical degree is a plus.
  • Self-motivated sales hunter with strong relationship management.
  • Experience working with senior-level IT decision-makers.
  • Excellent communication and listening skills.
  • Detail-oriented with a passion for problem-solving.
  • Willingness to learn and adapt.

  • Execute business development activities within the federal government.
  • Identify, cultivate, and mature relationships for deal creation.
  • Drive new revenue growth for the data.world platform.
  • Collaborate with the product team to address market needs.
  • Develop and execute customer-facing strategies targeting key decision makers.

LeadershipBusiness DevelopmentCross-functional Team LeadershipStrategyGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted about 1 month ago
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